yealink

  1. Leo_B

    Yealink T58A phones - upgrade issues in 3CX v20

    Hello, All our Yealink T58A phones currently show the status ‘unsupported phone’ with a note saying ‘58.86.0.180 is available.’ However, when I click Upgrade, the system returns an ‘Internal system error.’ Is there any way to fix this? Updating the firmware manually isn’t a big deal, but I’d...
    • Leo_B
    • Thread
    • firmware upgrade t58a yealink
    • Replies: 3
    • Forum: Yealink
  2. LxLiberty

    Audible ring on second incoming call ?

    Hi everyone, User has a T41S with firwmare 66.86.0.15 connected to 3CX and they wish there was an easier way to hear if there is a second incoming call. They said it used to ring audibly before, but that it stopped working at some point. I looked at the T41S options and I couldn't find...

  3. Send RPS request manually

    Hello, Imagine I need to setup a new 3CX server for a customer, which is going live in three weeks. I need to create all users now because we need to test callflows, softphones and configure queues with members, etc. But the IP phones are only delivered at the customer site the day of the...

  4. Solved Yealink_phonebook.xml empty

    Hello! We are on the latest version of V20 U6 with an Enterprise license on AWS Lightsail. We are having an issue in which the remote phonebook is empty on our Yealink T58/T54W handsets, on checking the URL of our instance the yealink_phonebook.xml is empty, showing only...
    • Bond21
    • Thread
    • phonebook yealink
    • Replies: 2
    • Forum: Yealink

  5. System-Critical Registration Loss: Yealink WH64 DECT Headsets and 3CX v20 Compatibility

    System Configuration: 3CX v20 web client (PWA) with Yealink WH64 DECT headsets Version: 3CX Enterprise SC96 (Prod), 3CX Enterprise SC4 (Lab) Severity: Critical – impacts call handling and customer service Nature and Scope of the Problem Our organization is experiencing a system-critical...
    • JIX IT
    • Thread
    • calldrop headset pwa wh62 wh62 headsets wh63 wh64 headsets yealink yealink pwa
    • Replies: 2
    • Forum: Web Client

  6. Sync Personal Phonebook to Yealink T34W

    We've got Yealink T34W deskphones and the users are asking if it's possible to add personal contacts from their 3cx phonebook to the deskphones automatically. I've looked around and it sounds like you can't sync the personal phonebook from the web portal to the deskphones, but I wondered if...
    • JJ_EIT
    • Thread
    • deskphones phonebook yealink
    • Replies: 1
    • Forum: Yealink
  7. Arthur.b

    Solved AX83H - KEY TONE RE-ENABLED AFTER PROVISIONNING

    Hi everyone, We're testing the new Wi-Fi Phone from Yealink : AX83H Currently, we're experiencing a behavior that we don't like and that will bother our potential future customers: When you disable key tones directly on the phone and then re-provision it from the 3CX admin console, the phone...
    • Arthur.b
    • Thread
    • dect tones wi-fi yealink yealink ax83h
    • Replies: 3
    • Forum: Yealink

  8. Solved Yealink T42S Failed to Registed

    We have multiple Yealink t42S running 66.86.0.15 behind a Raspberry Pi SBC, the phone provision i.e. receive new admin password etc, but they fail to register. The handset do not appear in pnp on 3cx either. This is on a mulitenant. Any advice would be appreciated.
    • Matt_AIT
    • Thread
    • provisioning sbc yealink
    • Replies: 10
    • Forum: Yealink
  9. KMorley

    Yealink SIP-T58W phone firmware downgrade before upgrade for 3CX V20

    I just received a bunch of new Yealink SIP-T58W Pro phones for a new customer installation. When attempting to install these on a V20 hosted system, the phones received their configurations, but would not register with 3CX. The result was a "No Service" indication on the phones and the phones...
    • KMorley
    • Thread
    • 150.86.0.39 150.87.0.15 downgrade firmware sip-t58w upgrade yealink
    • Replies: 4
    • Forum: Yealink

  10. Forwarding to different extension

    I am trying to forward our front desk phone to another phone in the office when that particular person is away or out of the office. The phone is a T46U. I have tried setting a forward on the phone itself, but incoming calls still ring at the front desk phone and not forward like it is set on...
    • tbc-tech
    • Thread
    • agent extension forwarding call forwarding forward calls forwarding yealink
    • Replies: 6
    • Forum: Yealink

  11. Yealink T54W provisioning problem

    I have used 3CX for more than a year now with different phones and Apps but I am facing a problem with Yealink. My customer bought Yealink T54W and T57W . I am trying to set them up. I can see that it provisions and everything goes smooth but the T54W dose not register. The T57W reciters...

  12. Internal calls between handsets connected to different W60B base stations have no audio

    We have migrated a client from a different VoIP system, and are working with their existing IP phone setup. The current setup features two separate W60B units, each with four user accounts and four individual handsets. External inbound calls work as expected External outbound calls work as...

  13. Unable to do attended transfer from Yealink T54Ws on SBC

    Hi, We've got an issue with one of our clients where they are unable to do attended transfers from their Yealink SIP-T54W phones after upgrading to v20.0 Update 5 (Build 551). Attended transfers via the 3CX softphone work fine for the people affected but they would prefer to use their desk...
    • ML_digital
    • Thread
    • attended transfer t54w yealink
    • Replies: 6
    • Forum: Yealink

  14. re-use Yealink MP58 & Yealink VP59

    Hi All, I have a customer who wants to re-use their Teams phones for basic calling. Are these phones "router" phones ?? Can they be used with 3CX Cloud Hosted ?? Cheers Mark

  15. Gamma Trunk Not Registering

    I'm having trouble registering a gamma trunk. I've tried the same trunk directly on a yealink phone and it registers fine with incoming and outgoing calls working. On 3CX I've tried adding it using the gamma template where i get a 404 error. I've also tried adding it as a generic trunk but get...

  16. Yealink phone get configuration but does not register to 3CX

    Hello everyone, I am going crazy with a Yealink phone. Initially I was trying a T42S (FW version 66.86.0.15), then thinking it was the device I tried a T31G (FW version 124.86.0.77) and the problem is the same. I configure the MAC address inside phone extension 1004 with the exact model of...
  17. Maurice Lefevere

    Unsupported Firmware

    Yoo 3CX, Why is since v20 the Lydis firmware unsupported?. The only way to get rid the "Upgrade" notification behind a phone is to use the 3CX provided firmware, which doesn't support Dutch.. Why do you support a wide range of languages but no Dutch?. Or; If u upload a custom firmware...

  18. Calls not able to be picked up after first ring group

    Not sure if this is the right spot for this thread but have had an ongoing issue with a client when someone calls in, users in the first ring group can't answer when it hits the second and third. The users in the first ring group (reception) are also in the second and third groups. Here is...

  19. Hotdesking phones not allowing sign in

    Hello, I've got a location that has quite a few Yealink T27G's that are having problems that we think might be provisioning related. All of the phones get no service and have a "Default password error". Changing the password gets rid of the password error, but it still gets no service. We've...
    • A_Criminal
    • Thread
    • hot desk hot desking hotdesk hotdesking hotdesking broken no service t27g yealink yealink t27g
    • Replies: 1
    • Forum: Yealink
  20. krossh

    Yealink T48U SBC Router Phones "LAGGY"

    Hello, Has anyone else noticed any "laggy" actions on their SBC router phones? We have multiple deployments, and ONLY and I mean ONLY the phones that are setup as SBC router phones are doing this. I tested by moving my phone that sits behind a PI-SBC to a router functionality, then...
    • krossh
    • Thread
    • router phone router phone sbc sbc t48u yealink
    • Replies: 0
    • Forum: Yealink
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