yealink

  1. T54W Router Phone provisioning fails - provisioning URL returns 404

    Hi all, I'm setting up a fresh 3CX SMB Cloud instance with a Yealink T54W as router phone and several T46S as regular extensions behind it. What I've done so far: Updated the T54W to the correct 3CX-supported firmware (96.87.0.22) Updated all three T46S phones to 66.86.0.180 (had to go...
  2. arma_admin

    Feature request Caller-ID on Headset displays

    Would someone be able to add the following request to the ideas list? It looks like I don't have the required permissions to do so. I'd like to suggest improved headset integration for both the web client and the Windows client. Several of our customers use the Yealink WH66 and the WH64/WH68...
    • arma_admin
    • Thread
    • headset jabra wh64 headsets wh68 yealink yealink wh66
    • Replies: 2
    • Forum: Web Client
  3. Nick - SPN Co

    DND Status Not Reflected on Yealink BLFs Causing Issues During Migrations

    As a 3CX partner, we regularly migrate customers from competing PBX platforms to 3CX. One recurring issue we encounter is the loss of DND visibility on BLF keys for desk phones such as Yealink handsets. Many competing systems publish DND status to BLF subscriptions, allowing receptionists and...
    • Nick - SPN Co
    • Thread
    • blf dnd presence presence status presence sync yealink
    • Replies: 0
    • Forum: Other

  4. Solved Yealink W60B no call quality button

    Hello, we have two users, that use a Yealink W60B DECT behind an SBC. Under the Team page of the dashboard they show a grey box, without saying not registered, and won't let me monitor call quality. But under the Admin page they are registered, when calling they work properly. The DECT is on the...
    • Nicolò
    • Thread
    • call quality dect sbc snom yealink
    • Replies: 2
    • Forum: Yealink

  5. T54W Not Provisioning

    I was called by a client today reporting that they had a network upset and lost all phone connections. Remoting into the network, I found that the local network had recovered to the point that wired Internet access was restored and all phones received IP addresses, however the phone service was...

  6. T74U Handsets & Hold/Resume

    I have a new client on a shared tenancy that doesn't like (or want to use) Shared Parking. They really like using the built in Hold/Resume buttons on the handsets themselves. Is there a way to pickup a call on Hold through that process from a different handset?

  7. DECT W90 multi-master

    Hello all, We have a need to maybe deploy a multi-master (active/passive, or other kind of HA master) Yealink W90 DECT network, to ensure availability. I can't find any 3CX docs about it, is it even supported ? Thanks in advance !

  8. Intégration 200 DECT - Yealink W90

    Hello, For a client's needs, I need to set up 200 DECT phones on Yealink W90 base stations. I'm limited by the number of users per SBC, which is 100. I could set up 100 users via a W90DM master base station on one SBC, and then do the same for another 100 users via another W90DM base station...
    • FloDEZ
    • Thread
    • w90 w90dm yealink
    • Replies: 0
    • Forum: Yealink

  9. Show original caller ID after internal transfer

    Hey everbody, is it possible to configure the system so that when a call is transferred internally, the original caller ID is displayed to the user? So: External caller -> User A -> Transfer -> User B So User B should be able to see the external caller’s ID instead of User A’s? We currently...

  10. Phone management options greyed out after editing custom Yealink template — safe recovery question

    Hello, We are running a self-hosted 3CX system and all Yealink T4x phones use a custom provisioning template (yealinkt4x_custom.ph.xml). While testing, I made a very minor change to the template (changed the label of Line Key 5 from "Park 2" to "TEST") and saved the template. Immediately...

  11. DECT phone – Displays only internal contacts to facilitate transfers

    Hello, We use DECT cordless phones and are experiencing difficulty quickly accessing internal contacts when transferring a call.For example, with the Yealink AX83H model. On the phone, in the 3CX Phonebook (PBook), we have the following options: Remote Directory > Company: This directory does...
    • N-AGPRO
    • Thread
    • contacts cordless dect directory internal-extensions pbook phonebook transfer yealink
    • Replies: 1
    • Forum: Yealink

  12. Solved Yealink SIP-T46S and SIP-T41S dropped calls behind SBC

    Hi all, We are currently experiencing an issue with Yealink phones (SIP-T46S and SIP-T41S; all on firmware 66.86.0.180) that randomly drop calls. When the calls drop, all live calls are dropped. They are connected to an SBC (latest version) on a Windows Server 2024 located locally. Our 3CX...

  13. Solved Recurring freeze/crash issues on Yealink T53/T54W Router Phones

    Hello, We are experiencing a critical issue with several Yealink T53 and T54W phones configured in router phone mode (SBC). The phones randomly freeze, both during calls and in standby mode. During a call: The device freezes completely. The screen still displays the ongoing call. The user can...
    • N-AGPRO
    • Thread
    • crash device-freeze freeze router-phone sbc t53 t54w yealink
    • Replies: 2
    • Forum: Yealink
  14. NickKulkarni

    T42U configured by dial out fails with Emergency Calls Only shown

    Version 20.0 Update 7 (Build 1080 Release) self hosted on premises Phones are T42U Firmware 108.87.0.16 We have a pair of these purchased refurbished. Both configure but weirdly with Outbound Proxy set to enabled and populated with an IP belonging to another company. I can manually...

  15. Yealink T43U Firmware Upgrade Failure

    I have an environment using V20 over two locations (physical locations) connected via Site-to-Site VPN. I have been having periodic problems with one location getting "Line Forbidden" I've been able to recover this each time with simple reboot of their equipment, but it continues to occur. I...
    • TechDoctor
    • Thread
    • firmware update hardware limit yealink
    • Replies: 9
    • Forum: Yealink

  16. Provision Issues - Yealink

    Can I get some help. We are trying to provision our Yealink phones to 3CX and have followed the instructions and videos that are out there, but it is still not working. We did manage to change a phone to have the 3CX background and have some of the information, but it still has no service and...
  17. lancerichards

    Yealink T7x Out of Box Experience

    Hi All We are using the new Yealink T73U devices and have found the firmware which arrives on them needs to be manually updated. Has anyone come up with a streamlined way so that each handset doesn't need to be touched? Best Lance

  18. How to change name of device in 3CX PWA

    Hi all, I am having an issue trying to figure out how to change the display name underneath this section of the 3CX PWA. We have a few users with multiple phones tied to the same account. We have noticed the phones will show up here with very similar names (showing different IP address and...

  19. Solved Yealink T53 Failing to Update from 96.86.0.70

    I was running into an issue upgrading a bunch of refurbished yealink T53's that were on 96.86.0.70. Kept trying to install 96.87.0.15 to get to 96.87.0.15 Resolution was here: https://support.yealink.com/en/portal/knowledge/show?id=67ea8ab413440e4c2e145270 Interim version 96.86.0.118 Figured...

  20. Voicemail Alert Issue with Phones

    Hello, Recently, a client called me to report that their deskphone's power LED was blinking nonstop, something that they found greatly annoying. I asked the user to send a photo of the phone (a Yealink T27G) and received the below photo, which shows an icon that indicates that there is a new...
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