zoho

  1. Solved CRM-Integration with Zoho CRM no logging in Zoho

    My 3cx ist a Version 20.0 Update 2 (Build 715 Release) gehosted on Digital Ocean The Zoho integration with Zoho has been successfully authorized the test gives an error message: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= -...
    • Henry_Bln
    • Thread
    • integration zoho
    • Replies: 4
    • Forum: Zoho

  2. 3CX Zoho integration issue

    We are using 3CX latest version, in multiple countries, and have done the integration of 3CX to Zoho CRM. using the https://www.3cx.com/docs/pbx-crm-integration-zoho/ Have set match exactly, in the contacts-other in 3CX for all our 3cx locations, however when I call my colleague in SA on ext...
  3. JanFilipowski

    Zoho Bigin CRM integration

    Hi 3CX engineers, I've been struggling with the integration I was asked to create between 3CX and Zoho Bigin. Although I am aware that integration with Zoho Bigin, contrary to Zoho CRM, isn't supported by 3CX, I tried to use the CRM Template Wizard to create a valid solution. When I tried to...
    • JanFilipowski
    • Thread
    • api crm integration crm crm template wizard zoho zohobigin
    • Replies: 4
    • Forum: Other

  4. Contact Creation not working

    Hi, we have successfully set up call journaling with Zoho for existing contacts, but contact creation does nothing with an unrecognised number, to be clear Enable contact creation is enabled and the 3cx side phone book is completely empty, no new lead or contact is created in Zoho when an...
    • sigmaIT
    • Thread
    • contact creation zoho
    • Replies: 7
    • Forum: Zoho

  5. Can't get it to work with zoho CRM!

    Hi, I have installed 3CX on AmazonLightsail. https://my-pbx.example.jp:5001 but the connection is refused when I type https://my-pbx.example.jp I have registered it at Here is the problem I was able to get to the approval screen without any problems, but the green mark of approval is not lit...
    • Masaya Hanato
    • Thread
    • api crm integration crm linkage zoho
    • Replies: 0
    • Forum: Zoho

  6. Zoho integration : Test works, but nothing else.

    Hi all! I had integrated Zoho with 3cx previously in v16, and it worked perfectly. But right now I'm trying to do another integration, this time with v18, and nothing seems to be working, except the Test. What I did : - My Client created a server based application Secret ID and Key with the...
    • JimmyP
    • Thread
    • crm zoho
    • Replies: 7
    • Forum: Zoho

  7. CRM Zoho : Only http and https scheme are allowed (parameter value)

    Hi there! Trying to connect a client 3CX with there Zoho, I'm getting this error : Only http and https scheme are allowed (parameter value) More infos : I try to set up the system for a client. It's my first time so I got some issue : I tried to create a Zoho token with my own zoho account...
    • JimmyP
    • Thread
    • crm zoho
    • Replies: 2
    • Forum: Zoho

  8. Problems with syncing calls to Zoho

    Hello We are using 3CX Pro Version 18.0.3.450. Since one of the last updates – I think it was 18.0.2.307 – we have problems with call journaling in Zoho. We have one extension where phone calls are made who should not be added to Zoho. In the past this worked fine but since one of the last...
    • LFX
    • Thread
    • crm zoho
    • Replies: 2
    • Forum: Zoho

  9. Zoho integration: contact displayed in 3CX app, but browser query does not display contact page

    I've just built a V18 PBX for a client who wants to integrate with Zoho CRM. I've implemented the integration settings and it tests successfully from the PBX settings\CRM menu (although the token disappears every few hours and needs to be re-authorised, can anyone please advise?). I've added...
    • AlexMC
    • Thread
    • crm integration zoho
    • Replies: 12
    • Forum: Zoho

  10. Call Journaling not working without Country Code

    Hi all, We've found an issue with 3cx and CRM integration that we weren't having prior to the v18 upgrade. We're using Zoho, but I believe this would affect any CRM. First let me describe the setup and scenario: Setup: * Zoho CRM integration * Call Journaling enabled * Contact creation NOT...
    • StudyTech
    • Thread
    • crm zoho zoho crm
    • Replies: 3
    • Forum: Other

  11. Integration with Zoho CRM and Desk

    Hello everyone. I am new to 3CX, and I have set up a hosted instance for our company. We are an IT service provider and we use 3CX for all our telephony now. I have succeeded to activate the integration with Zoho CRM, this all works very well. Our team is also servicing a client where we...
    • FlorH
    • Thread
    • zoho
    • Replies: 1
    • Forum: Zoho

  12. Zoho CRM bad request

    When we perform the test, this error appear: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"INVALID_QUERY","details":{"reason":"the field is not available for search","api_name":"Home_Phone"},"message":"invalid query...
    • omadrid
    • Thread
    • crm zoho
    • Replies: 10
    • Forum: Zoho

  13. Zoho CRM PhoneBridge support and 3cx integration

    We are currently hooking up the integration between Zoho CRM and 3cx. With Zoho and the 3cx browser extension we are able to make calls and have them logged in Zoho. However, the workflow is pretty clunky and there are some problems: All incoming calls into 3cx are created as leads, not just...
    • beurle
    • Thread
    • zoho zoho crm
    • Replies: 1
    • Forum: Zoho

  14. Bug: Call reports in Zoho CRM

    We found the following Bugs by using Zoho CRM and 3CX. These bugs keeps us from implementing 3CX productively throughout the company. 1. External Call is answered by extension 001. Transferred (direct transfer without having spoken to the extension) to extension 002. Extension 002 does not...
    • LFX
    • Thread
    • bug bug report bugs zoho
    • Replies: 5
    • Forum: Zoho

  15. ZoHo EU Test Failure

    Good Afternoon, We are trying to link our ZoHo CRM to the 3CX Pro 16.0.4.504, we seem to have successfully created the API link between the two programs. However when we test by searching a known phone number in our CRM we get the following error. at...
    • Dan87
    • Thread
    • test zoho zoho crm
    • Replies: 1
    • Forum: Zoho

  16. Zoho ONE

    Hello I have a problem on CRM Integration. API and Token from Zoho ONE is ok so when I click TEST and insert a number 3cx give me a error System.Exception: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= -...

  17. Zoho CRM Call Journaling with Call Queues

    Hi, I have 3CX Entreprise and trying to integrate it with Zoho CRM using the CRM Integration in the 3CX settings. I have two questions: 1. I was able to configure the Call Journaling and it seems working when someone dials directly to the Extension number of one of our Agents. However, 90% of...
    • charly
    • Thread
    • call logs call queue zoho zoho crm zoho phonebridge
    • Replies: 4
    • Forum: Zoho
  18. DaleT

    Zoho CRM not responding

    3CX ver: 16.0.910 I have configured Zoho CRM per the documents at: https://www.3cx.com/docs/pbx-crm-integration-zoho/ The test runs fine. See screenshot. But nothing is being logged in Zoho. Nor is the contact record popping up when called. And I have the "Extension_Number" set correctly in...
    • DaleT
    • Thread
    • zoho zoho crm
    • Replies: 3
    • Forum: Zoho

  19. Zoho CRM integration activity log

    Hi, We are running 3CX Pro v16 and had some questions about Zoho CRM integration. As of now, this is what is working: When a call comes in, it opens up the contacts CRM page. When a new number calls, it checks the calling number and if there is no contact, creates a new contact on the CRM...
    • Suri
    • Thread
    • crm integration zoho zoho crm
    • Replies: 5
    • Forum: Zoho
  20. Andriy

    Zoho integration stops working after a while

    Dear Community We have a working integration of ZOHO CRM with 3CX Voip phone system. It was working fine for a while. But after few months, ZOHO no longer logs the calls to 3CX and ZOHO CRM contacts are no longer synchronised with 3CX contacts. Could you please let me know what might have...
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