0 Extensions Up

[drkhrse93]

I am having issues with our phones. If the entire system worked great and then overnight all of our phones stopped working. If I go to my dashboard right now, it says that there are 0/17 extensions up and 1/1 trunks is up. We have a few different models of handsets but most of them are GXP2120s. I can make a direct IP call between the phones but we cannot make standard internal calls, we cannot receive any incoming calls (people get a busy signal if they try to call in), and we cannot make outgoing calls either. Any help would be greatly appreciated!

Thanks in advance!

 

[cloudphonesystem.net]

have you checked to make sure you are not blacklisted?

 

[neville]

Get an IP address off of one of the phones and try to ping it from the 3CX server.

 

[leejor]

Are the sets on the same LAN as the server, or remote?

Have you checked the 3CX Activity Log for any errors?