30 Seconds delay to connect between Phone to PSTN

[chandulinga]

Hi

When I call any number It will take 30 seconds to connect the destination number.
I tried dialing the # after the number but it still takes 30 seconds to connect the number.

I am using Grandstream phones with Linksys SPA 3102

Any help will be appreciated
Here is the log-
19:39:07.934 Currently active calls - 1: [117]
19:38:56.280 [CM503007]: Call(117): Device joined: sip:[email protected]:5062
19:38:56.280 [CM503007]: Call(117): Device joined: sip:[email protected]:5060;transport=udp;user=phone
19:38:56.265 [CM505002]: Gateway:[3149899002] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-3.3.6(GW)] PBX contact: [sip:[email protected]:5060]
19:38:56.265 [CM503002]: Call(117): Alerting sip:[email protected]:5062
19:38:56.140 [CM503025]: Call(117): Calling PSTNline:13136731406@(Ln.10006@3149899002)@[Dev:sip:[email protected]:5062]
19:38:56.140 [CM503003]: Call(117): Call to sip:[email protected]:5062 has failed; Cause: 408 Request Timeout; internal
19:38:37.748 Currently active calls - 1: [117]
19:38:24.035 [CM503025]: Call(117): Calling PSTNline:13136731406@(Ln.10007@3149899008)@[Dev:sip:[email protected]:5061]
19:38:23.988 [CM503004]: Call(117): Route 3: PSTNline:13136731406@(Ln.10005@3149899000)@[Dev:sip:[email protected]:5062]
19:38:23.988 [CM503004]: Call(117): Route 2: PSTNline:13136731406@(Ln.10006@3149899002)@[Dev:sip:[email protected]:5062]
19:38:23.988 [CM503004]: Call(117): Route 1: PSTNline:13136731406@(Ln.10007@3149899008)@[Dev:sip:[email protected]:5061]
19:38:23.988 [CM503010]: Making route(s) to <sip:[email protected]:5060;user=phone>
19:38:23.973 [CM505001]: Ext.789: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.2.26] PBX contact: [sip:[email protected]:5060]
19:38:23.973 [CM503001]: Call(117): Incoming call from Ext.789 to <sip:[email protected]:5060;user=phone>

 

[leejor]

How many 3102's are you using?

19:38:24.035 [CM503025]: Call(117): Calling PSTNline:13136731406@(Ln.10007@3149899008)@[Dev:sip:[email protected]:5061]
19:38:23.988 [CM503004]: Call(117): Route 3: PSTNline:13136731406@(Ln.10005@3149899000)@[Dev:sip:[email protected]:5062]
19:38:23.988 [CM503004]: Call(117): Route 2: PSTNline:13136731406@(Ln.10006@3149899002)@[Dev:sip:[email protected]:5062]
19:38:23.988 [CM503004]: Call(117): Route 1: PSTNline:13136731406@(Ln.10007@3149899008)@[Dev:sip:[email protected]:5061]

You have 3 routes defined, on 3 different IP's, are you using 3 SPA3102's? One is set for post 5061, that port number might be incorrect.

A call attempt is failing on the first route, timeout, it then moves on to call out on the second route. That is what is taking up the time.

 

[chandulinga]

Yes you are correct , I'm having 3 SPA sets connected to 3 lines with 3 IP's.
I'll change the port number and test it again.

Thanks
Chandra

 

[leejor]

The port number on the FXO portion of the 3102 sometimes gets put in incorrectly, at one end or the other. The 3102 default is port 5060 on the FXS and 5061 on the FXO, but ,3CX wants to use (the default is) 5062 for the FXO. You just have to make sure that the port numbers match up in the trunk datafill and the device.