365 Contacts

[DaveA66]

Hi

Having never integrated with 365 contact before, not sure if this is 'by design'

Customer is integrated with 365 for contact synch only.

When a user in the web app clicks on 'all contacts or 'company' he can also see the personal contacts of other users.
If he clicks on 'Personal' he sees only his own personal contacts, correctly.

Is this right?

Surely a user's personal contact should remain so?

Is there a way to change this?

many thanks!

 

[Evolute IT]

Company Contacts = Phonebook, CRM and Office 365 SHARED Mailboxes contacts.

Personal Contacts = Personal Phonebook, Office 365 PERSONAL Contacts.

You should not see other's contacts in Company unless they are actually contacts in a shared mailbox.

 

[DaveA66]

That's great thanks

If a user shares his mailbox with other user(s) will they see his contacts also?

 

[Evolute IT]

Shouldn't but could happen.

@edossantos Could that happen?

 

[edossantos]

I'm not an expert in this area, but contacted the Office 365 dev team regarding personal contacts being visible as public contacts, and this is what they said:
If user doesn't have First name and Last name in Microsoft Azure directory, then this user considered as shared mailbox - may be this is the case.

 

[DaveA66]

OK thanks, I will refer that back to the customer