I installed 5.1 fresh, after uninstalling 3. Restoring config failed miserably, with no connection being possible. The router is configured properly, and was working previously. I've since uninstalled and reinstalled fresh and reconfigured 3cx from scratch. It's working for inbound calls to local systems, but I still have two serious problems:
1) Outbound calls. All outbound calls are failing, whether from local or remote (tunneled) connections. We are unable to place a single outbound call since installing 5.1. When attempting a call, the following errors are displayed in the server status:
2) Remote connections over the tunnel are unable to receive any calls whatsoever. Internal call, external call, it doesn't matter. No calls are received by remote connections. Not even a hint of the server connecting, or the softphone receiving the connection. They work fine when calling out to extensions, though. When attempting to call a remote extension (150) from a local (104), these errors are generated in the server status:
These issues, especially the no outbound calls, are killing me right now. Any assistance or insight is very much appreciated!
1) Outbound calls. All outbound calls are failing, whether from local or remote (tunneled) connections. We are unable to place a single outbound call since installing 5.1. When attempting a call, the following errors are displayed in the server status:
Code:
12:55:22.171 Call::Terminate [CM503008]: Call(2): Call is terminated
12:55:22.171 Call::RouteFailed [CM503014]: Call(2): Attempt to reach [sip:[email protected]:5060] failed. Reason: Not Found
12:55:22.156 CallCtrl::onSelectRouteReq [CM503013]: Call(2): No known route to target: [sip:[email protected]:5060]
12:55:22.156 CallCtrl::onSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected]:5060]
12:55:22.156 MediaServerReporting::SetRemoteParty [MS210000] C:2.1:Offer received. RTP connection: 192.168.0.177:42006(42007)
12:55:22.156 CallLeg::setRemoteSdp Remote SDP is set for legC:2.1
12:55:22.156 Extension::printEndpointInfo [CM505001]: Ext.104: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone v0.1] Transport: [sip:192.168.0.175:5060]
12:55:22.140 CallCtrl::onIncomingCall [CM503001]: Call(2): Incoming call from Ext.104 to [sip:[email protected]:5060]
12:55:22.140 CallLeg::onNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.177:5060;branch=z9hG4bK-d87543-f27eff56a05bb014-1--d87543-;rport=5060
Max-Forwards: 70
Contact: [sip:[email protected]:5060]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=db074e4e
Call-ID: OTI2MTQ3NTE4ZmE3OGE5OTg2ZTUxNWUxYzBhMmM5YjY.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Proxy-Authorization: Digest username="104",realm="3CXPhoneSystem",nonce="12849040521:3937ba92e74c9844041bf00ef97ed167",uri="sip:[email protected]:5060",response="722241aef2ffd343f11256b4ab7aef74",algorithm=MD5
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 02) Remote connections over the tunnel are unable to receive any calls whatsoever. Internal call, external call, it doesn't matter. No calls are received by remote connections. Not even a hint of the server connecting, or the softphone receiving the connection. They work fine when calling out to extensions, though. When attempting to call a remote extension (150) from a local (104), these errors are generated in the server status:
Code:
13:06:38.609 CallLeg::onConfirmed Session 135 of leg C:3.1 is confirmed
13:06:38.500 CallCtrl::onLegConnected [CM503007]: Call(3): Device joined: sip:[email protected]:5060;rinstance=291cf431764a513c
13:06:38.500 MediaServerReporting::SetRemoteParty [MS210003] C:3.1:Answer provided. Connection(transcoding mode):192.168.0.175:7002(7003)
13:06:38.406 CallCtrl::onLegConnected [CM503007]: Call(3): Device joined: sip:
13:06:38.375 CallCtrl::onRerouteReq [CM503005]: Call(3): Forwarding: IVR:RecordMessage@[Dev]
13:06:22.921 MediaServerReporting::SetRemoteParty [MS210004] C:3.3:Offer provided. Connection(proxy mode): 74.57.223.80:9004(9005)
13:06:22.812 MediaServerReporting::SetRemoteParty [MS210004] C:3.2:Offer provided. Connection(proxy mode): 74.57.223.80:9002(9003)
13:06:22.703 CallCtrl::onSelectRouteReq [CM503004]: Call(3): Calling: Shared:150@[Dev:sip:[email protected]:5060, Dev:sip:[email protected]:55212;rinstance=4027fb11e26d941a]
13:06:22.703 CallCtrl::onSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected]:5060]
13:06:22.703 MediaServerReporting::SetRemoteParty [MS210000] C:3.1:Offer received. RTP connection: 192.168.0.177:42008(42009)
13:06:22.703 CallLeg::setRemoteSdp Remote SDP is set for legC:3.1
13:06:22.703 Extension::printEndpointInfo [CM505001]: Ext.104: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone v0.1] Transport: [sip:192.168.0.175:5060]
13:06:22.671 CallCtrl::onIncomingCall [CM503001]: Call(3): Incoming call from Ext.104 to [sip:[email protected]:5060]
13:06:22.671 CallLeg::onNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.177:5060;branch=z9hG4bK-d87543-7f37a25571130a30-1--d87543-;rport=5060
Max-Forwards: 70
Contact: [sip:[email protected]:5060]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=401ba775
Call-ID: ZTIyOGEzMDBmMjlmMjk1MDE5MmI0ZWZlNzU1ZGIyMzA.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Proxy-Authorization: Digest username="104",realm="3CXPhoneSystem",nonce="12849041182:a5a3815e16ffdae80683c3439fbd1681",uri="sip:[email protected]:5060",response="4a12a3d72fed7d0c9b9cd6790530e71d",algorithm=MD5
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0These issues, especially the no outbound calls, are killing me right now. Any assistance or insight is very much appreciated!
