3CX & amoCRM client side integration

[AlexNeil]

Hi!
When a call comes in, the desktop client displays Unknown.
3CX PBX version 16.0.1078

 

[edossantos]

We don't provide a client side integration. We provide a server side integration with amoCRM. This is the configuration guide:
https://www.3cx.com/docs/amocrm-pbx-integration/

Did you configure this?