3CX and JobAdder

[Chris Harrison-Burgess]

Hi all

Im trying my first CRM integration using the template generator and not getting very far!
The CRM is called JobAdder.
I have done everything that i think is correct, but im getting an error when im trying to authorize.

Error occured while accessing CRM. Please check log provided.
Started OAuthGetRefreshToken
Request text: https://id.jobadder.com/connect/token
Request form value code set to
Request form value grant_type set to authorization_code
Request form value client_id set to
Request form value client_secret set to
Request form value redirect_uri set to https://MYCOMPANY.3cx.co.uk/api/oauth2crm
Request form value state set to
Request form value scope set to read read_candidate read_contact read_company read_user
Response text: {"access_token":"xxxxxxxxxxxxxxxxxxxxxxxxxxxxx","expires_in":3600,"token_type":"Bearer","api":"https://eu1api.jobadder.com/v2/","instance":"eu1","account":3296}
Response finished
Finished OAuthGetRefreshToken
System.Exception: CRM call result is empty or null
at ManagementConsoleJS.Controllers.OAuth2CrmController.OAuth(String state, CrmProcessorFactoryDelegate crmProcessorFactory, IMemoryCache cache)

I have blanked out the url of the instance.

Can anyone help?

Thanks

Chris

 

[Evolute IT]

Hi all

Im trying my first CRM integration using the template generator and not getting very far!
The CRM is called JobAdder.
I have done everything that i think is correct, but im getting an error when im trying to authorize.

Error occured while accessing CRM. Please check log provided.
Started OAuthGetRefreshToken
Request text: https://id.jobadder.com/connect/token
Request form value code set to
Request form value redirect_uri set to https://MYCOMPANY.3cx.co.uk/api/oauth2crm
Request form value state set to
Request form value scope set to read read_candidate read_contact read_company read_user
Response text: {"access_token":"","expires_in":3600,"token_type":"Bearer","api":"https://eu1api.jobadder.com/v2/","instance":"eu1","account":3296}
Response finished
Finished OAuthGetRefreshToken
System.Exception: CRM call result is empty or null
at ManagementConsoleJS.Controllers.OAuth2CrmController.OAuth(String state, CrmProcessorFactoryDelegate crmProcessorFactory, IMemoryCache cache)

I have blanked out the url of the instance.

Can anyone help?

Thanks

Chris

Remove the client id and secret from this immediately. Access token as well.

 

[Evolute IT]

Hi all

Im trying my first CRM integration using the template generator and not getting very far!
The CRM is called JobAdder.
I have done everything that i think is correct, but im getting an error when im trying to authorize.

Error occured while accessing CRM. Please check log provided.
Started OAuthGetRefreshToken
Request text: https://id.jobadder.com/connect/token
Request form value code set to
Request form value grant_type set to authorization_code
Request form value client_id set to
Request form value client_secret set to
Request form value redirect_uri set to https://MYCOMPANY.3cx.co.uk/api/oauth2crm
Request form value state set to
Request form value scope set to read read_candidate read_contact read_company read_user
Response text: {"access_token":"","expires_in":3600,"token_type":"Bearer","api":"https://eu1api.jobadder.com/v2/","instance":"eu1","account":3296}
Response finished
Finished OAuthGetRefreshToken
System.Exception: CRM call result is empty or null
at ManagementConsoleJS.Controllers.OAuth2CrmController.OAuth(String state, CrmProcessorFactoryDelegate crmProcessorFactory, IMemoryCache cache)

I have blanked out the url of the instance.

Can anyone help?

Thanks

Chris

And you need to set the variables in your GetRefreshToken. What does the XML look like?

 

[Chris Harrison-Burgess]

Oops, didnt think about the tokens! I have removed them but they are still on your comments!

Attached XML file

Thanks

 

[edossantos]

I already provided my comments in the support ticket you created for this. It seems you need to add the "offline_access" scope, so the CRM returns the refresh_token in addition to the access_token.