3CX and Pipedrive

[cami]

Hello everyone. I've been looking for a pipedrive / 3cx integration for a long time. is there anything?

 

[edossantos]

There is no official integration, however some 3CX partners have developed it for sure.

 

[Evolute IT]

We have an integration template.

 

[cami]

what does it cost and what can it do? where can i find it?

works with the newst version v18?

 

[Evolute IT]

what does it cost and what can it do? where can i find it?

works with the newst version v18?

Simply DM me. And yes it's made to work with v18.

 

[Tobi akapo]

We have an integration template.

Hi what are the modalities to integrate 3CX to Pipedrive, please. I will be interested in this

 

[weboptimizers]

try this github link for 3CX to Pipedrive integration for version 18
https://github.com/modestcrab/3CX-Pipedrive-Integration

 

[bigace109]

This worked for us, but I get a few errors im not sure how to handle. when testing any number in our CRM, I get this response: CRM Integration is working OK but contact number does not exist. Check log for more info or try a different number.

Additionally, only numbers in pipedrive CRM with a 1 prefix are journaling the activity in Pipedrive. Any number with a prefix not including 1, never show the journaling call activity in pipedrive. @weboptimizers

 

[edossantos]

Additionally, only numbers in pipedrive CRM with a 1 prefix are journaling the activity in Pipedrive. Any number with a prefix not including 1, never show the journaling call activity in pipedrive. @weboptimizers

I can't tell for sure as we didn't develop this integration, but this might be related to the caller's number not being matched to a CRM contact in this case. You might be able to solve it by applying Caller ID reformatting techniques.

 

[bigace109]

Does 3CX have a supported integration as of yet? I can look into the reformatting, that was my thought as well.

 

[edossantos]

Does 3CX have a supported integration as of yet? I can look into the reformatting, that was my thought as well.

No, we don't support this CRM. This is the list of supported integrations:
https://www.3cx.com/docs/crm-integration-guides/

 

[cami]

why not? Can you please put this on your roadmap. pipdrive is big with over Used by over 100,000 companies in 179 countries. Thanks

 

[Evolute IT]

why not? Can you please put this on your roadmap. pipdrive is big with over Used by over 100,000 companies in 179 countries. Thanks

We have a template that we support and update frequently.

 

[edossantos]

why not? Can you please put this on your roadmap. pipdrive is big with over Used by over 100,000 companies in 179 countries. Thanks

You can up-vote for this idea:
https://www.3cx.com/community/threads/pipedrive-integration.57929/

 

[cami]

You can up-vote for this idea:
https://www.3cx.com/community/threads/pipedrive-integration.57929/

done! thx

 

[9cxwebopt]

This worked for us, but I get a few errors im not sure how to handle. when testing any number in our CRM, I get this response: CRM Integration is working OK but contact number does not exist. Check log for more info or try a different number.

Additionally, only numbers in pipedrive CRM with a 1 prefix are journaling the activity in Pipedrive. Any number with a prefix not including 1, never show the journaling call activity in pipedrive. @weboptimizers

Thanks

I will have some time later this week and double check.
It certainly needs the numbers to be in pipedrive to journal properly.

Can you give me specifics as to what number did not match.
Thank you.