One of our customers uses the 3CX app for Android. We all have iPhones here and because the app is quite different between the two platforms we're finding it hard to troubleshoot this issue.
They want to "log out" their extension from the app, without logging out their actual extension - basically so their mobiles don't ring when they're in the office next to their desk phone. On the IOS app you can click a little checkbox by your extension under Account Settings and that works, but it seems on Android the only similar option is "Silent", which doesn't seem to do anything at all? IE their phones still ring.
Is there a guide on how to do this?
They want to "log out" their extension from the app, without logging out their actual extension - basically so their mobiles don't ring when they're in the office next to their desk phone. On the IOS app you can click a little checkbox by your extension under Account Settings and that works, but it seems on Android the only similar option is "Silent", which doesn't seem to do anything at all? IE their phones still ring.
Is there a guide on how to do this?
