android app

  1. 3CX app Android - how do you log out of app?

    One of our customers uses the 3CX app for Android. We all have iPhones here and because the app is quite different between the two platforms we're finding it hard to troubleshoot this issue. They want to "log out" their extension from the app, without logging out their actual extension -...
    • max_vds
    • Thread
    • android android app app
    • Replies: 2
    • Forum: Android
  2. NickEmpireComm

    Blind Transfer "Quirk"

    Good Afternoon. I've come across an odd quirk that was brought to my attention by a customer of ours. When using the Windows app, and mobile app (Android and iOS), the blind transfer isn't behaving as it normally would...or did. A user will receive a call and intend on transferring that...
    • NickEmpireComm
    • Thread
    • android app blind transfer ios app web app windows app
    • Replies: 3
    • Forum: Windows
  3. Svanur

    User appearing (On call) in call queue #error

    Hello from Iceland we have a customer who can't recieve calls from call queue. He has the app on android - when there is an external call in call queue the user becomes yellow and looks like he is on call. We tried connecting the user to another device and then it was working fine, whilst...
    • Svanur
    • Thread
    • android app on call phone app
    • Replies: 1
    • Forum: Other

  4. Additional Media Descriptors in SDP during INVITE break external calls

    We have a problem with our 3CX system: Currently it happens with some extensions that they deliver an additional media description line in the SDP part of the INVITE package when connecting to external telephone numbers: m=video 0 RTP/AVP 31 Format 31 is H.261, so the phone tries to offer a...

  5. Display 3CX Live Chat Name on 3CX apps (Android and Iphone)

    I have implemented 3CX chats on multiple websites: A, B and C. Chats are connected to queues 1, 2 and 3. On my mobile app, I have no visibility on the chat name nor the queue name when I receive a chat request. > Could Android and Iphone apps display Live Chat Name or queue name in the header...
    • 3CExperience
    • Thread
    • 3cx live chat android app iphone app wp live chat
    • Replies: 2
    • Forum: Android

  6. Android app push messages coming with delay

    Hello Please help us to find what is the problem with push messages to android phones. If phone is not unlocked (display off) more than 5 min, all push messages come after 2+ minutes. No problem with calls, only messages. If Android phone is unlocked - message come instantly and these problem...

  7. Android app not ringing

    Hello, I know this is a recurring issue but I have followed the troubleshooting recommendations to no avail. Unfortunately, I cannot access any diagnostic logs that could help identify the root cause. I run GrapheneOS with Android 12 on a Pixel 3a. The 3CX app is installed in a secondary user...
    • User_123
    • Thread
    • android app app not ringing push notifications
    • Replies: 18
    • Forum: SMB

  8. 3cx APP - Android compatibility

    Are push notifications fully supported on Nokia or Motorola branded phones, especially with Android 11 or Android 12 "go edition" operating system? I'm looking for cheap smartphones that support the 3cx app and push notifications. Some advice? Thanks
  9. sanxion

    Emergency Numbers offloaded to GSM dialer. Cannot find the setting.

    I have a Samsung Galaxy S10 up to date with latest OS (Build Number : G973FXXSGHWC2) 3CX App on Version 18.1.3.135 I cannot set the setting for 'Emergency Numbers offloaded to GSM diale' in Settings > Accounts or in Settings > Advanced for "Emergency Numbers offloaded to GSM dialer" In this...

  10. Unsupported Solved: Click to call on Android

    Hi! I couldn't find a way to use the click to call function on Android: When following a "phone link" like in google maps, the Android dialer is opened and the system does not ask to call with 3CX. Is there a way to enable this function? Regards Jonas
    • jsa
    • Thread
    • android app click to call
    • Replies: 18
    • Forum: Android

  11. Swipe to Answer Option on Android App

    Good Afternoon, is it possible have an option to add swipe to answer ? i think that is a good idea. thank you in advance

  12. 3CX Android green timer + media interaction issues + Bluetooth mode issues

    Hi, I have an issue with the android app, including safety concerns. But when I wrote my forum post it wasn't letting me post it due to being flagged as spam or inapropate. I'm not sure why, but I've attached what I originally wrote as a text document. Please see below, thank
    • Keyford
    • Thread
    • android app bug
    • Replies: 3
    • Forum: Android

  13. Solved Issue with meeting date on the Android app

    Hi there, We found an issue with the meeting date; every time we try to set one specific date in the app mobile on Android, the meeting calendar doesn't allow us to save the chosen date. For example, if I schedule a meeting on November 22nd,2022, the meeting is set on November 21st,2022. I...
    • alan01
    • Thread
    • 3cx meetings android app
    • Replies: 9
    • Forum: Android

  14. Solved Issue with meeting date on the mobile app

    Hi there, We found an issue with the meeting date; every time we try to set one specific date in the app mobile on Android, the meeting calendar doesn't allow us to save the chosen date. For example, if I schedule a meeting on November 22nd,2022, the meeting is set on November 21st,2022. I...

  15. 3CX desktop App config file iOSapp Androidapp

    After changing a user account Password and Auth ID, I would aspect the Windows Desktop App AND iPhone App AND Android App won't be able to connect with previous conifg FILE. I'm very stunned that after copying the config file to a new iPhone (with old Auth ID and Old Password) I'm sitll able...
    • Two-iT
    • Thread
    • android app app for windows app ios
    • Replies: 3
    • Forum: Web Client

  16. Android rings then disappears in 3cx

    We have just setup our 3cx and we're seeing good success. Everything is running well, forwarding to cell phones is working as we want etc. But on both android and Iphone, even when we have the app open, literally looking at it open on the screen, and call the phone extension, it will ring in...

  17. 3CX iOS app stopped working after server was upgraded to v18

    Device Info ------------------------------------------------------- Phone Model: iPhone 12 Pro (iOS 15.2) Jailbreak: NO Cydia Installed: NO Issue Info ------------------------------------------------------- Handset: non applicable Contacts: non applicable Connection: WiFi, 4G LTE/5G Server...
    • mbervs
    • Thread
    • android app ios app
    • Replies: 6
    • Forum: iOS
  18. AVF

    Solved Problem with 3CX mobile apps since lastest update

    Im on this one since last monday trying to solve whats going on. Androids users : cant outbound call, we hear buzy sound then disconnect (same thing happen when composing local extension or external phone number). Phone is ringing when receiving call, but when we try to take the call, it...
    • AVF
    • Thread
    • android app ios mobile not assigned
    • Replies: 14
    • Forum: Android

  19. 3cx Android app unable to phone out.

    Hello, I am currently experiencing an issue with the 3cx android app on a specific device where the device is able to receive calls without issues but cannot phone out/make outgoing calls. The app simply shows "request failed" when trying to dial any number (including *777). The users account...
    • Apostel23
    • Thread
    • android app outgoing calls
    • Replies: 6
    • Forum: Android

  20. 3CX Mobile Android App - Echoes for caller

    Anyone else experiencing issues with the Android app? E.g. callers can hear themselves like an echo when I call them, or they call me. I cannot hear any echo. Have tried unchecking/checking echo cancellation, etc. in the Advanced Options, as well as the microphone gain. Have tried reinstalling...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom