3CX Call Forwarding

[kieran.miles]

Is there anyway to make it so that all calls that are forwarded from the 3CX system retain the original CallerID?
Customer is stating that when they forward calls the number is replaced, they want a systemwide setting put in place that ensures the original CallerID is kept.

 

[TheodorosG_3CX]

This also depends on whether the provider supports this functionality, are you using a 3CX Supported Provider?

 

[kieran.miles]

We are using VoiceHost.

 

[TheodorosG_3CX]

As i can see your provider does not support it:

 

[kieran.miles]

Thanks

 

[TheodorosG_3CX]

You are welcome