3CX Chrome Extension - Attended Transfers cannot switch between calls

[Sergio Cadaveira]

Hi again ;-)

In the Windws Softphone and in the original Chrome Web Client, you were able to switch between "line1" and "line2" in an attended trasnfer, and then you could trasnfer the call from "line1" to "line2".

1) With the Chrome Extension, I have Call1, when I select "Attended Transfer" I dial the number (Call2) and I can see two rows on the top ("Line1" and "Line2") only when Call2 is ringing, when Call2 is establisehd, the rows disapear and I cannot switch to Call1. I can make the trasnfer OK once Call2 is established.

Another example:

2) With the Chrome Extension, I have Call1, when I select "New Call" I dial the number (Call2) and I can see two rows on the top ("Line1" and "Line2"), I can switch between them but I can not trasnfer Call1 to Call2.

I hope I made myself clear

 

[Sergio Cadaveira]

Anyone?

 

[JohnS_3CX]

Hi Sergio,

We are aware of this. The webclient is written independently and is not the same as the Windows client so you will not be able to do this at the moment.

Since we are focussing our efforts on the Web client, this may come at a later stage as we further develop it.