3CX Click to call

[Logan.Reynolds]

I have been unable to confirm if the 3CX click to call will not work with Standard Perpetual. The issue that I am experiencing is that no matter where I click on a Google Chrome web-page it will not call on the soft-phone. The only way I can get click to call to work is to pull up the web client, and even then it will only work on the links in the web page. On another license which is Professional Perpetual I am able to click on phone numbers within a Google Chrome web-page, and it will import it into my web client. Does anyone have any ideas about this?

 

[craigreilly]

https://www.3cx.com/ordering/pricing/ says all editions - Standard-Pro-Ent

 

[JohnS_3CX]

Hi,

Take a look at the extension settings, you can change it to work with the softphone client for Windows