3CX Click2Talk Failed To Fetch Error

[Mwamba]

I have setup 3CX Click2Talk by following the instructions in the following blog post: https://www.3cx.com/docs/manual/live-chat/
The pop up shows up in the website, however when I try to test a chat it states there are no agents available and when I leave a message it shows the following:


I get the same error on both chrome and firefox. When I copy paste the click2talk link in a browser, it works fine and I can chat with agents on the queue. Does anyone know how to resolve this issue?

 

[Marco1969]

You are absolutely right ... the error was ours .

Thanks again

 

[data22]

Help me out...

 

[Constantinos Constantinou]

View attachment 10291View attachment 10292

Help me out...

Hello @data22 ,

THe phonesystem-url should be only the first part only. Example:
https://mypbx.3cx.com:5001/

You should not include the callus#... part.

 

[data22]

Hello @data22 ,

THe phonesystem-url should be only the first part only. Example:
https://mypbx.3cx.com:5001/

You should not include the callus#... part.

Thanks a lot,now its working perfectly