wordpress

  1. David_K

    Anonymous WebChat

    Hello Using the 3CX Chat Wordpress extension, is it possible to block anonymous chats? Configured the app to ask for name + Email, and I don't know how possible but we still get some "Webvisitor" chat requests. Also 100% of the "Call us" clicks show as anonymous. Some people click on the...

  2. Solved Live chat disabled due to CORS No 'Access-Control-Allow-Origin' header is present on the requested resource

    Hello, I have a single 3CX instance which serves several 3CX chats on WordPress websites hosted on o2switch.fr On some websites, the chat is enabled https://ab*****.fr https://en*******.fr https://sal********.com https://get**********.com And on some websites, the chat is disabled...

  3. Solved 3CX not working with DIVI

    Hello, after installation on Wordpress 6.4.2 with Divi icon of 3cx is not active, there is not to much to reconfigure. I tried to find help but without success. Can you help me ?

  4. Embed live chat into wordpress admin

    Hello is there a js script to embed the live chat into wordpress admin?

  5. 3CX Call Tracking With GA4?

    We use CallRail on our website for lead tracking. We have extra phone numbers that we don't use within 3cx, so I'm wondering if anyone has integrated different phone numbers or Ring Groups to use on a Website and either have those work with Google Tag Manager or GA4? If so, I'd prefer to drop...
    • has
    • Thread
    • ga4 google tag manager wordpress
    • Replies: 0
    • Forum: Other

  6. Live chat not showing on mobile devices.

    Hello, I configured the live chat for WOO site and it works fine on desktop. However the chat / icon is not showing on mobile devices. Any idea? Thank you!
    • SFI_trg
    • Thread
    • 3cx live chat wordpress
    • Replies: 4
    • Forum: Live Chat

  7. Solved 3CX Webinars Wordpress Plugin

    Hello everyone, I would love to use the 3CX Webinar Wordpress plugin on my website. However there seems to be an issue in the code of the plugin itself. This is what it looks like when I click on an webinar to register: The normal part on the website also doesn't look quite right: Anyone...

  8. Wordpress Chat Plugin V 10.0.9 not showing on live site.

    Hi All, Hoping someone here might be able to kindly assist us or point us in the right direction We are currently running 3CX Professional V18.0.7.312 (Latest Non Alpha Update) Our Wordpress Site Version is 6.2.2 AU Latest Version + 3CX Plugin Version is 10.0.9 Latest Here is our conumdrum...
    • Palmer3149
    • Thread
    • chat box not shwoing chat widget wordpress
    • Replies: 3
    • Forum: Live Chat

  9. Wordpress Plugin Localisation

    Hey, I just want to add the Wordpress Live Chat Plugin to my live site, and the plugin dont have hungarian language. As I transleted alot of plugins just started POedit, and made the po/mo files and named according to the only other translataion's naming: "wp-live-chat-support-it_IT.po" ->...

  10. 3CX chat bubble not appearing on Wordpress site

    Hello I've set up a LiveChat on our website and I've followed all the instructions from what I can tell properly. The plugin is installed on the wordpress site and the live chat address is in there. It's enabled on all pages and the 'Your website' field in the live chat settings is our domain...

  11. 3cx live chat not working in Wordpress site

    Hello I install the wordpress 3cx live chat plug in but when I check these instructions https://www.3cx.com/docs/manual/live-chat/ I cannot see Admin > Voice & chat icon or settings like the photo in tutorial. also if you look at screenshots i cannot set something else. Can anyone help me...

  12. Live chat doesn't work on wordpress

    Hi, I installed the plugin in wordpress and everything seems fine, but when I generate the link to put on the plugin, it's generated in http, and the plugin doesn't accept it, so I manually put the s, and the plugin show the message that the setting are correctly saved, but nothing appeared on...

  13. fatal error caused by 3cx plugin in WordPress

    Hello everyone, I hope you are doing well. over the past month, I was trying to solve my issue which is when I install and I activate the Plugin. it interacts with another plugin. The other plugin plays a very important role in WordPress. I have tested out that if I deactivate 3cx the other...
    • mkm
    • Thread
    • 3cx issue 3cx plugin wordpress
    • Replies: 5
    • Forum: Live Chat

  14. Solved WordPress Live Chat Plugin Issues - Connecting to chat server...

    Hello, We are experiencing issues with the live chat plugin in WordPress. When agents login to wordpress and click on Live Chat, the only screen they receive is "Connecting to chat server.." I attempted removing the plugin and reinstalling, but the issue still occurs. The chat mode is set to...
    • ClydeT
    • Thread
    • 3cx live chat server error wordpress
    • Replies: 5
    • Forum: Live Chat

  15. Live Chat pop-up

    So i configured my live chat in a wordpress disabling phone-calls and video-calls, but when a new chat is open, it opens as a pop-up with the entire URL in it. And that is easily modifiable. As an initial solution, is it possible to at least hide that URL? And as an better integrated...

  16. Is it possible to manually paste only Embeded Code on a particular page (Wordpress)

    Hi, I have been trying to style the chat bubble for sometimes now. I found that by pasting the Embeded Code right on a particular page gives the best flexibility. But now another issues occurs; the chat bubble won't appear by pasting the embedded code on the page alone, I have to specify it on...
    • waterline
    • Thread
    • embed chat into site wordpress
    • Replies: 1
    • Forum: Live Chat

  17. Wordpress plugin, transfer conversation

    Hello, I don't have the buttons to transfer the conversation to another agent or to take control. Can you help me ? Thank you.
    • elodie_scn
    • Thread
    • live chat plugin transfer wordpress
    • Replies: 5
    • Forum: Live Chat
  18. Lockheed

    Multiple chatbox

    Hi, Can i set up 4 chatbox in one site page? my webmaster said to me it's not possible Thanks

  19. Website chat behavior inconsistant with FB and SMS forms of chat

    We have all inbound SMS, Facebook chat, and website chat flow into the same queue since it currently doesn't have good support for chat bubbles and selecting departments ext. Anyway, Facebook and SMS flow through and are available for later immediate or later viewing regardless of...
    • SyncWave
    • Thread
    • 3cx live chat facebook sms wordpress
    • Replies: 5
    • Forum: SMS

  20. Solved Initial configuration wordpress in loop

    Hi all, after I'm doing the initial configuration in WordPress of the live chat I receive the message that its complete (img1). but as soon I click start, restart the all process... any ideas please ?
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