3cx client partially working

[0zzy]

This morning all our 3cx client are partially working.
Interface is partially showing information, no Queue buttons, no call history, no team member..
I have done the last update for client (v15.5.7262.2) and for server (15.5up2), but without any resolution.
Same situation for all 10 clients we have.
I have already tried to reinstal and reprovision clients

Inbound and outbound calls are served normally.

 

[YiannisH_3CX]

Hello @0zzy

It appears that you have an issue with presence which runs through the https port of the installation.
Make sure that is open and un-install any antivirus that might be running on the 3CX server and disable the windows firewall as well. Are the clients local to the server and on the same subnet?

 

[0zzy]

Hi, windows firewall and antivirus are disable on 3cx machine, all clients are on the same subnet.
How can i check the htps port?

Another trouble:
Operators can't make call reports, report process starts but at the end, there isn't any new row in the page to download or view this new file