3CX Contacts Inserting into CRM / Available Fields

[LRSpartan]

I am having trouble finding some of the variables for the fields listed on 3cx.us/#/contacts/new/. In particular 'Title'. I am following the instructions for step 3 provided at https://www.3cx.com/docs/sql-database-pbx-integration/#h.zckv59tkvfr5 which directs me to the list of available variables here https://www.3cx.com/docs/crm-template-xml-description/#h.vcivldjsa1lz. There does not appear to be a variable for title. Could you help me find what variables are available from the fields list on the contacts page?

Thank you!
John

 

[Evolute IT]

The fields that are available during the CreateContactRecordFromClient scenario are: [FirstName], [LastName], [Company], and [Phone].

If you mean the outputs of the lookup/search scenarios, then no there's no Title. The list of valid output names is here: https://www.3cx.com/docs/crm-template-xml-description/#h.sby5dun21u5a

 

[LRSpartan]

Thank you! So even though a 'Title' field is available for user input that information is not saved? Looks like 'Department' wouldn't be saved either.

 

[Evolute IT]

Thank you! So even though a 'Title' field is available for user input that information is not saved? Looks like 'Department' wouldn't be saved either.

Exactly. Because some of those fields are there for the internal phonebook. But only the 5 I mentioned are actually sent to the CRM when checked.

 

[LRSpartan]

I appreciate your time and insight! Thank you!