Solved 3CX Customer portal - billing issue

[Slowpoke_sama]

Hello,

One of my 3CX keys is without partner, so i buy extends for it (maintenance) in customer.3cx.com.
How can i download an invoice for a license payment that i have made from customer.3cx.com private cabinet ( "Buy" > select key> input card details> payment processed) ?

I do not see any payment history or invoices section there.

 

[YiannisH_3CX]

Hello @Slowpoke_sama

Please note that you can contact our customer support department for any licencing or billing related issues using the following contact form: https://www.3cx.com/company/contact/

 

[Slowpoke_sama]

Yes indeed. Billing issue was resolved by 3CX support within a few hours.

Thank you for that information!