3cx debian on google vm

[AWS2P]

Hi,
need some help about two problems with a debian 3cx installed with pbx express on google instance .

First problem is with license.
this computer use a NFR license and for now is impossible to connect to 3cx activation servers , in 3cx console i've this message:
3CX failed to establish a TCP connection to activation.3cx.com.
Ensure that the local or border firewalls are configured to allow outbound traffic to activation.3cx.com

What do i need to fix this?
second asking is about the release running on this 3cx

It's not sure at all to be the latest, am I right?
In console update I've only this:

Do i need to apply even if in beta release ?

Thanks for your lights on these questions

 

[YiannisH_3CX]

Hello @aws2p

The reason you cannot activate your licence is because of a change in the certificates of the activation server. Because of this only phone systems running the latest version can update.
so you need to update to the latest version in order to be able to activate your licence.

The version you are running is a beta version according to the change log. Are you running the phone system on Windows or Linux?
Check your parameters and search for downloads. Make sure that you do not have the Beta link.

 

[AWS2P]

Hello @aws2p

The reason you cannot activate your licence is because of a change in the certificates of the activation server. Because of this only phone systems running the latest version can update.
so you need to update to the latest version in order to be able to activate your licence.

The version you are running is a beta version according to the change log. Are you running the phone system on Windows or Linux?
Check your parameters and search for downloads. Make sure that you do not have the Beta link.

Hi Yiannish,
Finally i applyed the beta version and no more problem with licence activation, all the fields in 3CX are full filled.
I'm running a 3CX debian version on google instance

 

[YiannisH_3CX]

Finally i applyed the beta version and no more problem with licence activation, all the fields in 3CX are full filled.
I'm running a 3CX debian version on google instance

Glad to see the issue with the activation is resolved. What version are you running now? do you additional updates available?

 

[AWS2P]

For now license is Pro NFR 15.5.15060.6
update channel seem to work fine for now two sip update waiting to be applied

 

[YiannisH_3CX]

For now license is Pro NFR 15.5.15060.6

You are still running the Beta version of SP6 so i think you may be using the wrong repository for Debian. You can check if everything is correct by following the instructions in this thread.

 

[AWS2P]

initial install has been done by PBXexpress

 

[AWS2P]

Ok,
I've done the changes, in my google VM, 3cx initial install has been done with pbxpress on debian 8.7
Now after update i'm in Pro NFR 15.5.15502.6

 

[YiannisH_3CX]

Now after update i'm in Pro NFR 15.5.15502.6

That is the latest stable build so you should be all set now. Let us know if you face any issues.

 

[AWS2P]

i've got debian upgrade to 9.6