3CX desktop / webclient app barge in / listen no voice ...

[technotux]

Hi,

I have configured the extension with the manager role for the default group all extensions belong to the default group as well, I am also getting an option on the switchboard panel to barge-in / listen to the call but I am not able to hear any voice after receiving the call... also checked same with the web client as well.

kindly confirm what needs to be done...

3CX version used: 18.0 (Build 908)
3CX Desktop App Version : 18.12.402 MAC OS

 

[technotux]

This has been solved automatically without doing anything ...