3cx don't work, only silence!

[JochenH]

I'm really at my wits' end. I've switched from our 3CX Pro to 3CX AI and want to use AI for the front desk.
I’ve been reading through this forum and the documentation for hours, but I can’t find a solution! When I call the reception desk, I just get silence.
OpenAI is configured, I have credit (100€), and everything is set up according to the documentation, but it’s not working.
I hope someone here can help me out—thank you very much.

3XC Version: Version 20.0 Update 9 (Build 995 Release - AI 1.4.48)


Ist hier alles richtig?

 

[Alphabetic]

Whats the state of your firewall now cos on the latest grab you've removed 3478 in.

Are you applying the change after you save the rule?

• Add the new UDP rule.
• Click Speichern (Save) if prompted.
• Click Übernehmen (Apply) to activate the updated firewall configuration.
• Wait for the changes to take effect.

 

[JochenH]

Whats the state of your firewall now cos on the latest grab you've removed 3478 in.

Don't work.