3cx don't work, only silence!

[JochenH]

I'm really at my wits' end. I've switched from our 3CX Pro to 3CX AI and want to use AI for the front desk.
I’ve been reading through this forum and the documentation for hours, but I can’t find a solution! When I call the reception desk, I just get silence.
OpenAI is configured, I have credit (100€), and everything is set up according to the documentation, but it’s not working.
I hope someone here can help me out—thank you very much.

3XC Version: Version 20.0 Update 9 (Build 995 Release - AI 1.4.48)


Ist hier alles richtig?

 

[JochenH]

Migrating 3CX from one server to another using a backup is a breeze! Everything is up and running just like before in just a few minutes—that's fantastic.

 

[JochenH]

Now i hve activated the firewall on the new Hetzner Server and all work with the same settings!

 

[Alphabetic]

Now i hve activated the firewall on the new Hetzner Server and all work with the same settings!
View attachment 52781

And can talk to AI Agents?

 

[JochenH]

And can talk to AI Agents?

YES

 

[Alphabetic]

Sweet

When I was younger, this was the AI I used to talk to on MSN..