3CX exam timed out

[Matt S]

I was taking the advanced exam this morning, and only 6 or 7 questions in I got called away on an urgent request. 15-30 minutes later I returned, answered the question I left off on, and clicked next. At this point Chrome asked me "Are you sure you want to leave this page?"

Not sure if my login session timed out, or what happened, but I was taken back to the test selection page. When I clicked to take the advanced test it says I have "... taken this test on 13/09/2018 but did not finish it. Matt may re-take this test as from 13/10/2018. Contact you regional sales representative for further information"
(Grammatical errors included, btw)

If there's no time limit, and I didn't finish it, why can't I just continue where I left off or at least start over now? I don't know for sure why it timed out, but I fully intended on finishing it. Is there no way around this 30 day wait period?

 

[eddv123]

As you have also surmised that is a web browser timeout and not 3CX exam timeout, unless something has changed recently the exam itself is not timed on the 3CX side.

As with any exam you really should do this at a time you will not be disturbed - I did mine at the weekends (and or outside of office hours).

 

[YiannisH_3CX]

Hello @Matt S

Please send an email regarding this issue to [email protected] with a short description of the problem and include your account details so the appropriate department can assist you.

 

[MacVink]

Hello, I have a question, how do I start a new topic on this forum? I have problems with my office hours settings.

 

[craigreilly]

Within any category is a Post New Thread button at top right in a normal non-mobile browser.