- Joined
- Apr 29, 2024
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Hello Guys, I need assistance with understanding how to register my 3CX extension to a softphone. Currently, when I try to register, I am receiving a 403 invalid credentials error, despite entering the correct password.
I have attached the logs from the activity logs for further reference.
[CM102001]: Authentication failed for AuthFail Recv Req REGISTER from (IP):5060 tid=ejFyQ3828FNpQ Call-ID=7ba158af-f617-123d-ba8f-700692701fa8:REGISTER sip
IP):5060 SIP/2.0Via: SIP/2.0/UDP (IP):5060;rport=5060;branch=z9hG4bKejFyQ3828FNpQMax-Forwards: 70Contact: <sip:100@(IP):5060;transport=UDP>To: <sip:100@(IP):5060>From: <sip:100@(IP):5060>;tag=ZBUUcmrZ02mDcCall-ID: 7ba158af-f617-123d-ba8f-700692701fa8CSeq: 89092527 REGISTERExpires: 300Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, SUBSCRIBE, NOTIFY, REFER, UPDATE, REGISTERProxy-Authorization: Digest username="100",realm="3CXPhoneSystem",nonce="414d535966f4b99873:ee97e2b35346f0d2cdf2f00502430a29",algorithm=MD5,uri="sipIP):5060",response="4716c508c451adae4d66a85a542b95ac"Supported: replaces, pathUser-Agent: DAG2000-16S DAG 2.83.11.21Mac: --Content-Length: 0; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
Can anyone help me with this.
I have attached the logs from the activity logs for further reference.
[CM102001]: Authentication failed for AuthFail Recv Req REGISTER from (IP):5060 tid=ejFyQ3828FNpQ Call-ID=7ba158af-f617-123d-ba8f-700692701fa8:REGISTER sip
IP):5060 SIP/2.0Via: SIP/2.0/UDP (IP):5060;rport=5060;branch=z9hG4bKejFyQ3828FNpQMax-Forwards: 70Contact: <sip:100@(IP):5060;transport=UDP>To: <sip:100@(IP):5060>From: <sip:100@(IP):5060>;tag=ZBUUcmrZ02mDcCall-ID: 7ba158af-f617-123d-ba8f-700692701fa8CSeq: 89092527 REGISTERExpires: 300Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, SUBSCRIBE, NOTIFY, REFER, UPDATE, REGISTERProxy-Authorization: Digest username="100",realm="3CXPhoneSystem",nonce="414d535966f4b99873:ee97e2b35346f0d2cdf2f00502430a29",algorithm=MD5,uri="sipIP):5060",response="4716c508c451adae4d66a85a542b95ac"Supported: replaces, pathUser-Agent: DAG2000-16S DAG 2.83.11.21Mac: --Content-Length: 0; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settingsCan anyone help me with this.
