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Ok guys here is how it works in case you didn't know
In the customer portal click "Reinstall" to install a brand new instance of the same license
Once the install finished the FQDN will change-over to the new instance so do it out of office hours. Then quickly change it to the passive failover server so it stops all services - this is important, if you don't do this the FQDN won't change back.
Now go back to the primary server (you have to use the IP address of course) and edit the license, press ok and click "refresh license" .
Once that's done the FQDN will eventually swap over - in enterprise this takes about 5 minutes.
I've just tested and can confirm that this works =)
Founded in 2005, when VoIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications.