Dear Team,
I have recently set up 3CX version 20 and am in the process of integrating it with FCS for call accounting and minibar upgrades. However, I’m currently facing the following issues:
Kindly advise on how we can proceed to resolve these issues.
I have recently set up 3CX version 20 and am in the process of integrating it with FCS for call accounting and minibar upgrades. However, I’m currently facing the following issues:
- PMS Integration – The integration for check-in and check-out is complete, but 3CX is not updating accordingly when we send the query to 3CX.
- CDR Integration – The call detail records are being sent to FCS, but FCS is unable to recognize the format of the data being received.
- FCS Voice Integration – We need to create a SIP trunk and forward SIP packets to FCS. I am currently unsure about the correct procedure to set this up.
Kindly advise on how we can proceed to resolve these issues.
