3CX Firewall Check Broken

[lancerichards]

Hi Team

I think there may be an issue with the Firewall Checker.
Same issue across a number of servers (including ones where it was working previously)



I've manually validated ports are open with netcat
Tipping just the remote service you run has crashed. If you can take a look that would be appreciated

Best
Lance

 

[KyriacosS_3CX]

Hi,

This is an on-prem SP9, correct? Can you verify in general that it has proper internet connectivity, reachability and DNS working both ways?

I have tested and see no issue with the 3CX servers for the FW check, so at this point take it for granted that the Firewall Checker does not lie, and see if there is some regional issue for you, if all servers affected are in the same region?