3CX Freez with Kaspersky Anti-virus

[meshad]

i can not play with 3CX system while runing Kaspersky Anti-virus. after close Kaspersky Anti-virus ok.
in 3CX right side corner always shows busy status.

 

[houston]

Have you told Kaspersky to exclude the 3CX directories?

I would also expect a full scan to affect voice quality, might want to make sure it's scheduled for the wee hours of the morning.

 

[meshad]

3CX is excluded on Kaspersky Anti-virus. but nothing happening.

 

[discovery1]

Are you running it on XP or server 2003/2008?
I run 3CX on a win2k3 R2 server with KAV for servers and have no performance problems.

 

[meshad]

3CX running on WinXP SP2. thanks for your commnets

 

[home]

Hi
I have 4 installations of 3CX and all are running Kaspersky on servers and terminals, I have not experienced any problems at all, are you sure its Kav causing the problem ?

 

[meshad]

im sure this problem create KAV. but i can recv and cal. after i close KAV busy indication (rounded arrowon right side corner) vanished and then can play on 3CX

 

[meshad]

Hey 3CX team!! what is this? is this part urs? im sure not

 

[tpinnovations]

Someone has posted the "accounting" folder.

 

[houston]

Hmm, well, the only other thing that comes to mind is that you are using one of the Kaserpsky versions with a firewall, and that you've told it to block 3cx, or some component of 3cx. One of those occasional "Allow/Disallow" questions answered the wrong way.

Uninstall Kaspersky, run the damanged installation removal tool, then reinstall.


http://support.kaspersky.com/faq/?qid=208279463

 

[meshad]

Hi

some how now its fixed. now 3CX working with KAV.

I added as trusted application in KAV. I added this on before also but that time it’s not working. Maybe its effect after sometimes or after restart OS

Thanks to everybody for replaying.