We’ve turned on what 3CX documentation says to turn on here:
https://www.3cx.com/docs/google-cloud-storage/
https://www.3cx.com/docs/voicemail-transcription/
We are getting transcriptions in our customer’s emails.
However, we are also getting these errors hitting our Google Cloud APIs. Here’s the Gemini assessment of the error:
I have verified that the Vertex AI User role that Gemini says I should add has already been added.
I can’t find much out there on “text-bison@002” regarding 3CX.
I can pull a new a new key, but I obviously want to make sure that everything else is squared away before I go replacing that on a bunch of customers.
Have you seen anything like this, or do you have any other guidance?
https://www.3cx.com/docs/google-cloud-storage/
https://www.3cx.com/docs/voicemail-transcription/
We are getting transcriptions in our customer’s emails.
However, we are also getting these errors hitting our Google Cloud APIs. Here’s the Gemini assessment of the error:
Code:
The log entry indicates a permission error. The service account [redacted].iam.gserviceaccount.com lacked the aiplatform.endpoints.predict permission to access the text-bison@002 model. This could be due to several reasons, including:
The service account does not have the necessary IAM role assigned at the project level.
The text-bison@002 model's IAM permissions are misconfigured, restricting access for the service account.
There's a problem with the service account's key, preventing authentication.
To validate the root cause, check the IAM permissions assigned to the service account [redacted].iam.gserviceaccount.com in the Google Cloud Console for project [redacted] . Verify that it has the Vertex AI User role or a custom role granting aiplatform.endpoints.predict permission. Also, examine the text-bison@002 model's IAM settings to ensure the service account has the necessary access. Finally, regenerate the service account key if there is suspicion of key compromise or corruption.I have verified that the Vertex AI User role that Gemini says I should add has already been added.
I can’t find much out there on “text-bison@002” regarding 3CX.
I can pull a new a new key, but I obviously want to make sure that everything else is squared away before I go replacing that on a bunch of customers.
Have you seen anything like this, or do you have any other guidance?
