3cx Host high memory usage

[ilyasn]

Hello.
I have 3cx host on Debian. Version is 16.0.9. It is licensed as Pro. I have followings on it:
16 extension;
8 queues;
9 sip trunk;
4 GB memory, 256 GB SSD; 4 CPU core.

Begin last week, its memory usage was load. 90% it uses memory. So, system is being freeze. I ran "htop" command, and 3CXManagementConsole is top of list. How can solve this issue? I think its memory is enough for this parameters.

 

[NickD_3CX]

Hi there!

Some usually causes could be leaving the Logging Level to Verbose, when there is a large number of chats and files exchanged via chat, or sometimes any custom integration (CFD, Custom CRM?) can cause this depending on what they are doing.

I would suggest restarting the MC service when you have a chance and see if the memory climbs up that high again or not.