3CX Hosted Enviroment

[mshawnl]

So flipped our NFR licence to 3CX hosted this morning. How do we get access to the server for restarts etc?

 

[AWS2P]

If debian instance, use terminal from dashboard and reboot.

 

[mshawnl]

No it's not showing the terminal option. also when we get server error and cannot access the webfront what happens

 

[Saqqara]

I think OP is talking about the new 3CX hosted system.

Probably a question for the 3CX team

 

[cobaltit]

So flipped our NFR licence to 3CX hosted this morning. How do we get access to the server for restarts etc?

You don't. This is what a hosted instance looks like. If you want control of the VM, then you go rent/setup a VM.

 

[mshawnl]

You don't. This is what a hosted instance looks like. If you want control of the VM, then you go rent/setup a VM.

Well what do I do if my server crashes. Surely they can't charge you for tech support for their hosted environment?

 

[cobaltit]

Nobody knows, it's in beta, hence why much of this stuff is unknown. But if this is of concern to you, then pony up the $5/month and use something like Lightsail. At the end of the day you are going to have less control over this setup then you would for getting a direct cloud environment from one of the supported providers.

 

[StefanW]

The terminal is not available in Hosting Mode.

You can use the instance manager from your customer portal to do so. May I ask why you feel like rebooting the server?