3CX Hosted to Azure

[Doozer]

I am trying to move my instance of 3CX from 3CX Hosted to Microsoft Azure Hosted. In the 3CX customer portal I selected my subscription and clicked "more," then "self-host."

I got to the screen where I typed in the Azure Subscription ID and verified my Tenant ID. After clicking Next and verifiying my identity I keep getting the following error:
"You should allow this application to access to Microsoft Azure Account"

I have tried this with the Azure Global Admin account.

 

[cobaltit]

Be sure you follow the directions exactly:

https://www.3cx.com/docs/hosting-pbx-phone-system-microsoft-azure/

Also, a Global Admin doesn't necessarily have access to the subscription. If it's the only GA then it probably does, but if you have multiple GAs then your account might not have access to it.

 

[Doozer]

I am unable to find anywhere in the Customer Portal to choose the install option. Only if I go to customer.3cx.com and log in with my 3CX admin.

 

[NikosT_3CX]

@Doozer go to https://portal.3cx.com and authenticate with your email address, then proceed with the installation you want to the region you need.