Solved 3cx Import wrong CSV file Issue

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gregory.b

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Dear all,

Kindly assist on how to import bulk extension list to 3cx as every time we tried we get the Error Message '' Wrong CSV file, required columns are not found: Number''.
Every time i tried to import I get this error message

Can someone help, maybe I'm doing something wrong.

I have created a dummy Ext. and export it to put my new extension in the list then erase the old one but non of it work.

Here are the image

1652695501932.png

1652695576580.png

1652695636173.png

1652695723926.png

Kindly advice please and most urgently if possible
Thank you
 
Could be a formatting issue.

best thing to do is to export the current list and then dont touch the columns.

https://www.3cx.com/docs/bulk-extension-import/

can you post the raw data if you open from notepad?
okay that was my guess too. But let say I have to create 100 new User/ Extension. What are the detail that I need to change or not ? I'm I supposed to erase all the AUTH ID and Password for the new extension in those columns
 
I've just done a test import and it worked fine with just number, firstname, lastname
 
Still not able maybe I'm doing something wrong or the Format is not good
 
do you save the csv file in excel?
excel will format the file with ; (semicolon) instead of , (comma)

then you would need to open the csv file e.g. in notepad++ and change the semicolon in comma
 
No still not able to import same error again
 
solved !! thx you were right i just missed something
 
Glad to hear that!
 
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