3CX in Cloud - Can refresh license information

[Slowpoke_sama]

Hello

During last 3 days my 3CX instance (LNX machine ,hosted in Google cloud) can update license information, nor it cant update SSL certificates.

-License type - Professional 16.0.2.910
-The IP of my machine has not changed. Same IP is stated in my 3CX customer panel.
-I've allowed all inbound\outbound traffic from 151.80.125.64 - 151.80.125.127 subnet (activation.3cx.com and etc)
-I CAN connect to activation.3cx.com via telnet from the LNX machine itself
-Firewall test is successful

What else must i open from my side to allow 3CX connection to activation page?
Maybe some other Subnets?

Thanks!

 

[Slowpoke_sama]

Opened the 3CX machine to all the internet just to check if its a network issue. Same problem.
I do see that we are a few version behind latest.

Will schedule an update for tonight

 

[JohnS_3CX]

Hi @Slowpoke_sama

If you check your emails you should notice a warning we sent out that the older versions of the PBX will not be able to authenticate with the 3CX Activation server because the certificates of our server were expiring and need to be renewed (meaning older PBXs would not be able so use the old certs to communicate with it). The email should also contain instructions on what to do next.