3Cx Installation Trouble, Log Included

[JClark28]

Hello All,
I am new to the world of Voip and am having some trouble with the installation of 3Cx. I started with an installation of Axon, and all worked well with the exception of audio not being heard from an inbound call. I finally came across 3Cx and believe I like its overall interface better, as well as it seems to fix the issues we had with the DTMF signals being received by through the pbx. With all that being said, I am still having some major problems. I don't know where my mistakes are but I will give as much information as possible.

The 3cx phone system is running on a pc behind a linksys router. The router has all ports opened needed verified by the 3cx firewall checker. Although computers internet connection has a dynamic IP address, I am currently using the actual outside IP address while we wait for the service provider to provide us with a static. Everything internally appears to work right. But when I try to connect from outside the network with the 3cxVoip client, I start to have issues. If I disable the stun on the softphone, then I am able to see that the extension IS registered with the 3CX phone system. Even though it does say registered, I see no extensions list on the softphone, and no form of calling works. When I try to make a call, I get an error of "Invalid Extension". Also when I call the extension from with in the network I get a unreachable error. I am not sure what I am doing wrong, but would appreciate any advice. I will include the server log below. Let me know if there is anything esle I can provide to help you all find out the problem. Thanks alot in advance

02:25:49.156 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:25:48.328 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:22:46.953 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=649508 cseq=REGISTER [email protected]:5071 / 17 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
02:22:46.703 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
02:22:46.703 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=649508 cseq=REGISTER [email protected]:5071 / 17 from(wire)
02:15:48.781 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:15:48.593 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:12:41.578 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=639508 cseq=REGISTER [email protected]:5071 / 16 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
02:12:41.312 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
02:12:41.312 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=639508 cseq=REGISTER [email protected]:5071 / 16 from(wire)
02:08:36.437 Call::Terminate [CM503008]: Call(36): Call is terminated
02:08:36.437 Call::Terminate [CM503008]: Call(36): Call is terminated
02:08:36.156 Call::Terminate [CM503008]: Call(37): Call is terminated
02:08:36.140 Call::RouteFailed [CM503014]: Call(37): Attempt to reach [sip:[email protected]] failed. Reason: Not Found
02:08:36.140 CallCtrl:nSelectRouteReq [CM503013]: Call(37): No known route to target: [sip:[email protected]]
02:08:36.125 CallCtrl:nIncomingCall [CM503001]: Call(37): Incoming call from Ext.198 to [sip:[email protected]]
02:08:35.484 Call::RouteFailed [CM503014]: Call(36): Attempt to reach [sip:[email protected]] failed. Reason: Not Found
02:08:35.484 CallCtrl:nSelectRouteReq [CM503013]: Call(36): No known route to target: [sip:[email protected]]
02:08:31.750 CallCtrl:nLegConnected [CM503007]: Call(36): Device joined: sip:[email protected]:5071
02:08:31.718 CallCtrl:nLegConnected [CM503007]: Call(36): Device joined: sip:[email protected]:5070;rinstance=6134ef4bfb48ff2c
02:08:29.500 CallCtrl:nSelectRouteReq [CM503004]: Call(36): Calling: Ext:198@[Dev:sip:[email protected]:5071]
02:08:29.437 CallCtrl:nIncomingCall [CM503001]: Call(36): Incoming call from Ext.108 to [sip:[email protected]:5060]
02:06:01.218 Call::Terminate [CM503008]: Call(35): Call is terminated
02:06:01.218 Call::Terminate [CM503008]: Call(35): Call is terminated
02:06:01.171 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:05:56.281 CallCtrl:nLegConnected [CM503007]: Call(35): Device joined: sip:[email protected]:5071
02:05:56.281 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:05:56.265 CallCtrl:nLegConnected [CM503007]: Call(35): Device joined: sip:[email protected]:5060;transport=udp
02:05:53.734 CallCtrl:nSelectRouteReq [CM503004]: Call(35): Calling: Ext:198@[Dev:sip:[email protected]:5071]
02:05:53.734 Line:rintEndpointInfo [CM505003]: Provider:[callcentric] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.2.2:5060]
02:05:53.734 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:05:53.718 CallCtrl:nIncomingCall [CM503001]: Call(35): Incoming call from 15027490488@(Ln.10000@callcentric) to [sip:[email protected]:5060]
02:05:53.593 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:05:48.640 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:05:48.359 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:03:40.765 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:03:40.765 Call::Terminate [CM503008]: Call(33): Call is terminated
02:03:40.765 Call::Terminate [CM503008]: Call(33): Call is terminated
02:03:40.750 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:03:40.734 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:03:40.546 Call::Terminate [CM503008]: Call(34): Call is terminated
02:03:40.515 Call::RouteFailed [CM503014]: Call(34): Attempt to reach [sip:[email protected]] failed. Reason: Not Found
02:03:40.515 CallCtrl:nSelectRouteReq [CM503013]: Call(34): No known route to target: [sip:[email protected]]
02:03:40.500 CallCtrl:nIncomingCall [CM503001]: Call(34): Incoming call from Ext.198 to [sip:[email protected]]
02:03:40.000 Call::RouteFailed [CM503014]: Call(33): Attempt to reach [sip:[email protected]] failed. Reason: Not Found
02:03:40.000 CallCtrl:nSelectRouteReq [CM503013]: Call(33): No known route to target: [sip:[email protected]]
02:03:37.718 MediaServerReporting:TMFhandler [MS211000] C:33.1: 204.11.192.23:50818 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.
02:03:30.390 CallCtrl:nLegConnected [CM503007]: Call(33): Device joined: sip:[email protected]:5071
02:03:30.390 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:03:30.359 CallCtrl:nLegConnected [CM503007]: Call(33): Device joined: sip:[email protected]:5060;transport=udp
02:03:28.187 CallCtrl:nSelectRouteReq [CM503004]: Call(33): Calling: Ext:198@[Dev:sip:[email protected]:5071]
02:03:28.187 Line:rintEndpointInfo [CM505003]: Provider:[callcentric] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.2.2:5060]
02:03:28.187 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:03:28.171 CallCtrl:nIncomingCall [CM503001]: Call(33): Incoming call from 15027490488@(Ln.10000@callcentric) to [sip:[email protected]:5060]
02:03:28.062 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
02:02:41.125 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=519508 cseq=REGISTER [email protected]:5071 / 15 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
02:02:41.078 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
02:02:41.078 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=519508 cseq=REGISTER [email protected]:5071 / 15 from(wire)
01:52:40.890 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=499508 cseq=REGISTER [email protected]:5071 / 14 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01:52:40.859 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
01:52:40.859 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=499508 cseq=REGISTER [email protected]:5071 / 14 from(wire)
01:48:24.375 ExtnCfg::updateContact [CM504002]: Ext.104: a contact is unregistered. Contact(s): []
01:48:15.734 Call::Terminate [CM503008]: Call(32): Call is terminated
01:48:15.718 Call::RouteFailed [CM503014]: Call(32): Attempt to reach [sip:[email protected]:5060] failed. Reason: No Answer
01:48:00.953 Call::Terminate [CM503008]: Call(31): Call is terminated
01:48:00.921 Call::RouteFailed [CM503014]: Call(31): Attempt to reach [sip:[email protected]:5060] failed. Reason: No Answer
01:48:00.281 CallCtrl:nSelectRouteReq [CM503004]: Call(32): Calling: Ext:104@[Dev:sip:[email protected]:5070;rinstance=77292971f3212954]
01:48:00.265 CallCtrl:nIncomingCall [CM503001]: Call(32): Incoming call from Ext.108 to [sip:[email protected]:5060]
01:47:45.718 CallCtrl:nSelectRouteReq [CM503004]: Call(31): Calling: Ext:104@[Dev:sip:[email protected]:5070;rinstance=77292971f3212954]
01:47:45.703 CallCtrl:nIncomingCall [CM503001]: Call(31): Incoming call from Ext.108 to [sip:[email protected]:5060]
01:47:37.859 Call::Terminate [CM503008]: Call(30): Call is terminated
01:47:37.828 Call::RouteFailed [CM503014]: Call(30): Attempt to reach [sip:[email protected]:5060] failed. Reason: Not Found
01:47:37.828 CallCtrl:nSelectRouteReq [CM503013]: Call(30): No known route to target: [sip:[email protected]:5060]
01:47:37.812 CallCtrl:nIncomingCall [CM503001]: Call(30): Incoming call from Ext.108 to [sip:[email protected]:5060]
01:46:38.687 Call::Terminate [CM503008]: Call(29): Call is terminated
01:46:38.687 CallCtrl:nIncomingCall [CM502001]: Source info: From: 29; To: "3CXPhone"[sip:[email protected]:5060];tag=35431a60[sip:[email protected]:5060]
01:46:38.687 CallCtrl:nIncomingCall [CM503012]: Call(29): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=a937fa629c40d457 cseq=INVITE [email protected]:5070 / 2 from(wire)
01:46:38.375 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.102:5070;branch=z9hG4bK-d87543-9b23c04ce24fa63f-1--d87543-;rport=61951;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=35431a60
Call-ID: YjA4ODA5ZmMxNTEzNjI3NzMzOTY2NjBiMjc4MjJiMTU.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

01:46:38.375 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=9b23c04ce24fa63f cseq=INVITE [email protected]:5070 / 1 from(wire)
01:46:24.500 ExtnCfg::updateContact [CM504001]: Ext.104: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=77292971f3212954/104]
01:45:48.125 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:45:47.171 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:42:40.671 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=489508 cseq=REGISTER [email protected]:5071 / 13 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01:42:40.656 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
01:42:40.656 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=489508 cseq=REGISTER [email protected]:5071 / 13 from(wire)
01:35:54.718 ExtnCfg::updateContact [CM504002]: Ext.104: a contact is unregistered. Contact(s): []
01:35:47.859 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:35:47.375 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:32:40.484 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=479508 cseq=REGISTER [email protected]:5071 / 12 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01:32:40.406 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
01:32:40.406 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=479508 cseq=REGISTER [email protected]:5071 / 12 from(wire)
01:32:14.187 Call::Terminate [CM503008]: Call(28): Call is terminated
01:32:14.156 Call::RouteFailed [CM503014]: Call(28): Attempt to reach [sip:[email protected]:5060] failed. Reason: No Answer
01:31:58.875 CallCtrl:nSelectRouteReq [CM503004]: Call(28): Calling: Ext:104@[Dev:sip:[email protected]:5070;rinstance=68005936eb6a5522]
01:31:58.859 CallCtrl:nIncomingCall [CM503001]: Call(28): Incoming call from Ext.108 to [sip:[email protected]:5060]
01:31:45.734 ExtnCfg::updateContact [CM504001]: Ext.104: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=68005936eb6a5522/104]
01:30:55.156 Call::Terminate [CM503008]: Call(27): Call is terminated
01:30:55.046 Call::RouteFailed [CM503017]: Normal call termination. Reason: Away status is OFF
01:30:55.015 CallCtrl:nIncomingCall [CM503001]: Call(27): Incoming call from Ext.108 to [sip:*[email protected]:5060]
01:29:55.093 Call::Terminate [CM503008]: Call(26): Call is terminated
01:29:54.984 Call::RouteFailed [CM503017]: Normal call termination. Reason: Away status is ON
01:29:54.890 CallCtrl:nIncomingCall [CM503001]: Call(26): Incoming call from Ext.108 to [sip:*[email protected]:5060]
01:25:47.531 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:25:47.296 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:22:40.000 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=459508 cseq=REGISTER [email protected]:5071 / 11 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01:22:39.765 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
01:22:39.765 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=459508 cseq=REGISTER [email protected]:5071 / 11 from(wire)
01:18:22.875 Call::Terminate [CM503008]: Call(25): Call is terminated
01:18:22.859 Call::RouteFailed [CM503014]: Call(25): Attempt to reach [sip:[email protected]:5060] failed. Reason: No Answer
01:18:22.843 CallLeg:nFailure [CM503003]: Call(25): Call to sip:[email protected]:5060 has failed; Cause: 408 Request Timeout; internal
01:17:50.562 CallCtrl:nSelectRouteReq [CM503004]: Call(25): Calling: Ext:100@[Dev:sip:[email protected]:5070;rinstance=fe267d45c0099e76]
01:17:50.546 CallCtrl:nIncomingCall [CM503001]: Call(25): Incoming call from Ext.108 to [sip:[email protected]:5060]
01:17:44.984 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=fe267d45c0099e76/100]
01:17:44.359 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
01:17:38.687 Call::Terminate [CM503008]: Call(24): Call is terminated
01:17:38.687 CallCtrl:nIncomingCall [CM502001]: Source info: From: 24; To: "3CXPhone"[sip:[email protected]:5060];tag=f832915a[sip:[email protected]:5060]
01:17:38.687 CallCtrl:nIncomingCall [CM503012]: Call(24): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=536aea139c22d14c cseq=INVITE [email protected]:5070 / 2 from(wire)
01:17:38.218 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-1a646d49596e8636-1--d87543-;rport=61624;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=f832915a
Call-ID: OTU0ZmVmYzE0YTc5YTliYjExOWM5NjRkYTE4OGMwMmQ.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

01:17:38.218 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=1a646d49596e8636 cseq=INVITE [email protected]:5070 / 1 from(wire)
01:17:03.453 Call::Terminate [CM503008]: Call(23): Call is terminated
01:17:03.437 CallCtrl:nIncomingCall [CM502001]: Source info: From: 23; To: "3CXPhone"[sip:[email protected]:5060];tag=637d687b[sip:[email protected]:5060]
01:17:03.437 CallCtrl:nIncomingCall [CM503012]: Call(23): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=d00a6d55b42d0742 cseq=INVITE [email protected]:5070 / 2 from(wire)
01:17:02.921 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-0a3142448f716b42-1--d87543-;rport=61624;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=637d687b
Call-ID: MTU5NzEzOWZhYzc2MDRiN2FkY2RhMDU4YTZjNTAwMGI.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

01:17:02.921 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=0a3142448f716b42 cseq=INVITE [email protected]:5070 / 1 from(wire)
01:16:50.031 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=4f760b31380bbd7e/100]
01:16:49.390 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
01:15:47.343 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:15:46.390 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:15:38.890 Call::Terminate [CM503008]: Call(22): Call is terminated
01:15:38.890 CallCtrl:nIncomingCall [CM502001]: Source info: From: 22; To: "3CXPhone"[sip:[email protected]:5060];tag=6855911c[sip:[email protected]:5060]
01:15:38.890 CallCtrl:nIncomingCall [CM503012]: Call(22): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=fa66b000262ee939 cseq=INVITE [email protected]:5070 / 2 from(wire)
01:15:38.656 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-f568731ac0422c56-1--d87543-;rport=61624;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=6855911c
Call-ID: NDY1ZTUyY2YxNmE1ODhjMDkxNDU1YmEyYjYzY2VhZmU.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

01:15:38.656 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=f568731ac0422c56 cseq=INVITE [email protected]:5070 / 1 from(wire)
01:13:30.093 Call::Terminate [CM503008]: Call(21): Call is terminated
01:13:30.078 CallCtrl:nIncomingCall [CM502001]: Source info: From: 21; To: "3CXPhone"[sip:[email protected]:5060];tag=0429b812[sip:[email protected]:5060]
01:13:30.078 CallCtrl:nIncomingCall [CM503012]: Call(21): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=7d72eb13c80b651a cseq=INVITE [email protected]:5070 / 2 from(wire)
01:13:29.593 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-343be32afd63c47f-1--d87543-;rport=61624;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=0429b812
Call-ID: M2FkZjJjM2RhZTE5OGIzMzM5OWRkMTRjOGY4MmEwYjE.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

01:13:29.593 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=343be32afd63c47f cseq=INVITE [email protected]:5070 / 1 from(wire)
01:13:08.812 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=31506103454a4c01/100]
01:12:39.562 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=449508 cseq=REGISTER [email protected]:5071 / 10 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01:12:39.265 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
01:12:39.265 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=449508 cseq=REGISTER [email protected]:5071 / 10 from(wire)
01:10:11.078 ExtnCfg::updateContact [CM504002]: Ext.101: a contact is unregistered. Contact(s): []
01:05:55.000 ExtnCfg::updateContact [CM504001]: Ext.101: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=be28af6def03fc5c/101]
01:05:54.390 ExtnCfg::updateContact [CM504002]: Ext.101: a contact is unregistered. Contact(s): []
01:05:47.968 ExtnCfg::updateContact [CM504001]: Ext.101: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=5752d055a952b749/101]
01:05:46.906 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:05:46.578 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:04:19.125 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
01:04:09.296 Call::Terminate [CM503008]: Call(20): Call is terminated
01:04:09.281 CallCtrl:nIncomingCall [CM502001]: Source info: From: 20; To: "3CXPhone"[sip:[email protected]:5060];tag=7a06764f[sip:[email protected]:5060]
01:04:09.281 CallCtrl:nIncomingCall [CM503012]: Call(20): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=875830724135c101 cseq=INVITE [email protected]:5070 / 2 from(wire)
01:04:08.796 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-1b3f1068837c0848-1--d87543-;rport=61624;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=7a06764f
Call-ID: ZjE2N2YyODhhOWY2NjQyNzQ2ZGVmMTc1ZGY0NTQ3NTY.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

01:04:08.796 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=1b3f1068837c0848 cseq=INVITE [email protected]:5070 / 1 from(wire)
01:03:25.140 ExtnCfg::updateContact [CM504001]: Ext.103: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=0e16f81453780a04/103]
01:03:24.328 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
01:02:39.062 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=439508 cseq=REGISTER [email protected]:5071 / 9 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01:02:38.765 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
01:02:38.765 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=439508 cseq=REGISTER [email protected]:5071 / 9 from(wire)
00:59:45.062 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
00:58:01.171 Call::Terminate [CM503008]: Call(19): Call is terminated
00:58:01.171 CallCtrl:nIncomingCall [CM502001]: Source info: From: 19; To: "3CXPhone"[sip:[email protected]:5060];tag=6b656251[sip:[email protected]:5060]
00:58:01.171 CallCtrl:nIncomingCall [CM503012]: Call(19): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=2c108b69e876ad7b cseq=INVITE [email protected]:5070 / 2 from(wire)
00:58:00.765 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-b7506a309270b049-1--d87543-;rport=61544;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=6b656251
Call-ID: ZjU1ODk4MzNjMTM1MmQyODg1YzcxZGJkYmQ5MGQyYjc.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

00:58:00.765 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=b7506a309270b049 cseq=INVITE [email protected]:5070 / 1 from(wire)
00:57:45.734 ExtnCfg::updateContact [CM504001]: Ext.103: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=8f75814f1124d922/103]
00:57:45.203 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
00:57:30.453 Call::Terminate [CM503008]: Call(18): Call is terminated
00:57:30.437 CallCtrl:nIncomingCall [CM502001]: Source info: From: 18; To: "3CXPhone"[sip:[email protected]:5060];tag=4b21f950[sip:[email protected]:5060]
00:57:30.437 CallCtrl:nIncomingCall [CM503012]: Call(18): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=38227644404ba239 cseq=INVITE [email protected]:5070 / 2 from(wire)
00:57:29.906 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-1e305e46e24eb342-1--d87543-;rport=61544;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=4b21f950
Call-ID: NmI5NDAyMmE0MmRkZTFlMTQxODMxNDk4YWQ5Zjk2YTc.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

00:57:29.906 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=1e305e46e24eb342 cseq=INVITE [email protected]:5070 / 1 from(wire)
00:57:06.312 ExtnCfg::updateContact [CM504001]: Ext.103: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=fd054403cf4d830a/103]
00:57:05.796 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
00:56:52.312 Call::Terminate [CM503008]: Call(17): Call is terminated
00:56:52.312 CallCtrl:nIncomingCall [CM502001]: Source info: From: 17; To: "3CXPhone"[sip:[email protected]:5060];tag=4b116026[sip:[email protected]:5060]
00:56:52.312 CallCtrl:nIncomingCall [CM503012]: Call(17): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=19544a2396760858 cseq=INVITE [email protected]:5070 / 2 from(wire)
00:56:51.781 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-f66f3250480a3426-1--d87543-;rport=61544;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=4b116026
Call-ID: NTY2ZWE1OGUyM2UwNThmNDBjMTFlODNlNzc1MTE0OTQ.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

00:56:51.781 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=f66f3250480a3426 cseq=INVITE [email protected]:5070 / 1 from(wire)
00:55:48.500 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=4a365f68d309847c/100]
00:55:47.890 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
00:55:46.781 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:55:46.265 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:55:27.671 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=dc516c6589580671/100]
00:55:27.000 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
00:55:09.484 Call::Terminate [CM503008]: Call(16): Call is terminated
00:55:09.468 CallCtrl:nIncomingCall [CM502001]: Source info: From: 16; To: "3CXPhone"[sip:[email protected]:5060];tag=af258137[sip:[email protected]:5060]
00:55:09.468 CallCtrl:nIncomingCall [CM503012]: Call(16): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=c93e38401a54b06f cseq=INVITE [email protected]:5070 / 2 from(wire)
00:55:08.953 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-97324708296b3364-1--d87543-;rport=61544;received=74.130.52.134
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=af258137
Call-ID: N2E2Y2VkN2I0NmRmNzM0ODBiNDVhZTQwNWU2YzA5MGQ.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
Supported: replaces
User-Agent: 3CX Phone v0.1
Content-Length: 0

00:55:08.953 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=97324708296b3364 cseq=INVITE [email protected]:5070 / 1 from(wire)
00:52:38.593 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=419508 cseq=REGISTER [email protected]:5071 / 8 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
00:52:38.296 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]
00:52:38.296 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=419508 cseq=REGISTER [email protected]:5071 / 8 from(wire)
00:52:20.625 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=f079a64bc916a25b/100]
00:47:34.593 ExtnCfg::updateContact [CM504001]: Ext.108: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=6134ef4bfb48ff2c/108]
00:47:34.484 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
00:45:46.187 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:45:45.500 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:42:38.093 AuthMgr:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=409508 cseq=REGISTER [email protected]:5071 / 7 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
00:42:37.796 printDetailedInfo [CM502001]: Source info: From: [sip:[email protected]];tag=3017; To: [sip:[email protected]]

 

[William400]

Hi

Are you attempting to perform a normal registration (like on the LAN), or or you using the tunnel option?

Since you are out of the LAN we recommend you use the Tunnel option. Please review the manual for the configuration of this feature.

With a static IP and proper routing either option will work fine.

 

[JClark28]

WOW, quick response, and at 4 in the morning. THanks. Yes I am trying to register from outsite the lan. I will review the manual in regards to the tunneling option. I was actually in the middle of going over the manual, but haven't got to the tunneling yet. Are you saying that even without using the tunneling that if I was using the correct IP address and have all ports forwarded that there is really nothing else that should create an issue with the phones communicating back and forth??

 

[William400]

Hi

If properly configured, you can use the Tunnel using just one TCP port 5090.

If you have STATIC port routing of 5090 to the PABX you should not have an issues, as long as your ISP provided IP does not change during the registration period / call progress.