3CX Instance keeps failing throughout the night

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cammckendry

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I have a 3CX instance the is running v16.0.6.655. Throughout the night, it does some sort of restart and then stops working. I have to keep building a new instance in AWS Lightsail and then restoring the backup as I don't have the time to investigate what is going on.

Is someone able to let me know how I can see on one of these failed instances what is causing it to do this and how I can prevent this in the future?

Thanks
 
Hi @cammckendry

You will need to SSH into the instance and check the services of the PBX once this happens. If the services are down try to start them. Also make a note that what time this restart occurs and see if there is anything running at that time.
Does the whole instance restart at that time or just the PBX? You will need to do some digging to see what the issue is.
 
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