3CX iOS app no audio

[dandenson]

I have a desktop phone (Yealink T48G) and the mobile client on my iPhone 8Plus. Calls coming in to the desk phone have proper audio, but anything I try to answer on the iphone usually has no audio.

I've re provisioned, uninstalled and reinstalled, nothing seems to resolve.

Sometimes if I drop off WiFi it will work over LTE while I'm testing, but when I'm out and about and get a call over LTE no audio.

 

[leejor]

Have you had a look through the forum specific to the iOS App?

https://www.3cx.com/community/forums/ios.35/

Are there other users that have no issues, does it just seem to be your phone?
Does it work correctly, in the office, over Wifi, remotely over Wifi hotspots? Are you using the Tunnel?

Which versions, PBX and iOS app are you using?

 

[dandenson]

15.5SP6 and the newest APP.

Yes, it's configured to use the tunnel.

Forgot to go to the specific forum for the app. I'll read through there.