3CX iOS Final: BLF Support

[ThomB_3CX]

Real-time status visibility, easy call handling and call pick-up functionality included.​

You’ll recall the 3CX iOS App is fully optimized to align with Apple’s iOS 18 release. Specifically, there’s better stability with our updated internal libraries - reducing crashes and improving app performance - and enhanced call rel...

Continue reading the Original Blog Post.

 

[kristofdb]

It's impossible to transfer a call attended by selecting a colleague from the Team Member list.
In version 2.0.9 it was possible. Transfer Call > att. Transfer > Select member from Team > when 2nd call is active > Join.
In version 2.0.10 this is no longer possible.

 

[Vali_3CX]

@kristofdb
We added ability to call remote party directly from dialer:

Post in thread 'Problem Transferring calls via iOS app'

Mar 12, 2025

@architechture
There are two ways in the screenshot above:
1 - directly dial the number and "call" it
2 - tap the Magnifier button to open the contact picker and "call" from there.

• Vali_3CX

 

[Masaki]

Hi
Sorry in update has income function edit before call, how to disable my customer feedback when Call back from recent and has noti before call.

 

[CentrexJ]

One of our customers pointed out that prior to the update when they would initiate a transfer it would show the list of extensions. Now it just shows a dial pad to enter the extension.

 

[Evolute IT]

One of our customers pointed out that prior to the update when they would initiate a transfer it would show the list of extensions. Now it just shows a dial pad to enter the extension.

They can press the magnifier icon and it will bring the list.

 

[CentrexJ]

They can press the magnifier icon and it will bring the list.

TY

 

[NickEmpireComm]

Hi
Sorry in update has income function edit before call, how to disable my customer feedback when Call back from recent and has noti before call.

Yes please

Can the "Edit Call" be a setting that can be turned On/Off at the app level? I was just angerly informed by a customer about how they don't like it and they didn't get any indication on their phone it changed. Not all of our customers are setup with access codes to make outgoing calls (Dialing 8 or 9 first). While for our customers that do have this requirement it is a welcomed feature. The option to turn it off if not needed would be awesome.

Aside from that, this has been a welcomed feature update to have BLF keys accessible from mobile devices. Thank you so much for this.

Lastly, if it's possible. I've had other apps that when they are updated and then opened for the first time you get a pop-up that notifies of the update and the latest and greatest features that are now available.



Keep up the great work.

 

[SteveITS]

@ThomB_3CX I noticed something in this build...if I am in a call and click "Earpiece" to switch to speakerphone, it works, but once selected the label of the second choice changes from "Speaker" to "iPhone" so there are now two "iPhone" choices with the second one selected (and it is using the speakerphone). If I click the top "iPhone" choice to activate that, the second one changes back to "Speaker." iOS 18.3.2.

 

[Vali_3CX]

@ThomB_3CX I noticed something in this build...if I am in a call and click "Earpiece" to switch to speakerphone, it works, but once selected the label of the second choice changes from "Speaker" to "iPhone" so there are now two "iPhone" choices with the second one selected (and it is using the speakerphone). If I click the top "iPhone" choice to activate that, the second one changes back to "Speaker." iOS 18.3.2.

It's not 3CX app issue, is iOS - you can check by swiping down the iOS control center from device top-right then tap the AirPlay icon, you'll see the same issue. Check this
https://www.3cx.com/community/threa...phone-option-not-displaying-correctly.129804/

 

[SteveITS]

Hmm ok never mind then. Usually I’m using headphones so apparently never noticed.