3CX Licensing Renewal

[MM1969]

I presently have 13 3cx systems at my company. All annual licenses expire at different dates. I have to request a quote for each system and get it approved through my company and then purchased. This is becoming increasingly difficult. I usually send the quote request a month before expiration. i don't always get an answer back from my vendor on the first request. There has to be an easier way to do this. How does everyone else do it? I would like to have 3cx or a vendor send me a renewal quote a month before each system is due so i can get it approved without me having to request it. (automatically) it would also be great if i could get them prorated or something so all 13 systems and any new systems i add would come up on the same date. I will end up having about 25 3cx systems on this account when everything is converted.

 

[SteveITS]

3CX’s prices are online…what is the quote for? Just to be formal?

We normally start the renewal process with our clients 45-60 days ahead. Generally our contracted/MSP/IT clients just have us renew but we can invoice ahead too. Happy to discuss offline, too.

The prorating is a 3CX question, not sure if that’s possible.

I would guess most large organizations have one large server not 13-25 servers…is this multiple locations? Independent companies?

 

[GabrielaS_3CX]

I presently have 13 3cx systems at my company. All annual licenses expire at different dates. I have to request a quote for each system and get it approved through my company and then purchased. This is becoming increasingly difficult. I usually send the quote request a month before expiration. i don't always get an answer back from my vendor on the first request. There has to be an easier way to do this. How does everyone else do it? I would like to have 3cx or a vendor send me a renewal quote a month before each system is due so i can get it approved without me having to request it. (automatically) it would also be great if i could get them prorated or something so all 13 systems and any new systems i add would come up on the same date. I will end up having about 25 3cx systems on this account when everything is converted.

Hi MM1969,

We do have a renewal system in place where reminders are sent to both partners and customers. However, I understand the challenge of managing more than 13 subscriptions with different expiration dates.

I’d be happy to discuss a simpler way to streamline this,I've sent you a personal email.

 

[MM1969]

HI Gabriela, thank for the quick response.I would love to discuss my options with you. when all our phone systems are switched out to 3cx we are going to have about 25 hospitality properties all over the united states and my company just bought another company so there could be many more. I am the voip engineer so i do all the installs myself. all we use our partner for is hardware and licensing.

 

[MM1969]

3CX’s prices are online…what is the quote for? Just to be formal?

We normally start the renewal process with our clients 45-60 days ahead. Generally our contracted/MSP/IT clients just have us renew but we can invoice ahead too. Happy to discuss offline, too.

The prorating is a 3CX question, not sure if that’s possible.

I would guess most large organizations have one large server not 13-25 servers…is this multiple locations? Independent companies?

this is one company with many locations. i have to get an official quote and have it approved by the location by the GM of the resort. I am the only voip engineer for corperate so i do all the work, installs, maintenance, license renewalls. the new licensing structure, fair usage, has made it even more difficult because it is not just a renew in most cases this year.

 

[GabrielaS_3CX]

HI Gabriela, thank for the quick response.I would love to discuss my options with you. when all our phone systems are switched out to 3cx we are going to have about 25 hospitality properties all over the united states and my company just bought another company so there could be many more. I am the voip engineer so i do all the installs myself. all we use our partner for is hardware and licensing.

Fantastic!

I sent you a private email on Saturday Could you please send me by email your phone number?