- Joined
- Jan 9, 2021
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Hi All,
18.0 (Build 312) Debian hosted on internal ESXi Server.
Samsung A52s with latest version of 3CX Mobile App.
Have a user on the old legacy desktop app )which I am planning to move onto the new desktop app now that we have the Jabra integration solved).
However, I am not certain it will solve the problem.
I just watched her pick an incoming customer call and both desktop and mobile 3CX rang and she picked up the headset.
Talked to customer and hung up and picked up her luckily muted mobile and showed me the screen. 3CX Ring Screen with Accept and Decline buttons still there.
I have had similar situations myself on my own mobile and I have the new desktop app.
I am about to install the new desktop app for this user and hope it fixes it
Just in case it happens again.
Anyone had this and did you find a cure?
18.0 (Build 312) Debian hosted on internal ESXi Server.
Samsung A52s with latest version of 3CX Mobile App.
Have a user on the old legacy desktop app )which I am planning to move onto the new desktop app now that we have the Jabra integration solved).
However, I am not certain it will solve the problem.
I just watched her pick an incoming customer call and both desktop and mobile 3CX rang and she picked up the headset.
Talked to customer and hung up and picked up her luckily muted mobile and showed me the screen. 3CX Ring Screen with Accept and Decline buttons still there.
I have had similar situations myself on my own mobile and I have the new desktop app.
I am about to install the new desktop app for this user and hope it fixes it
Just in case it happens again.
Anyone had this and did you find a cure?
