Hi Guys,
Not sure if this has been resolved in next iterations of 3CX?
https://www.3cx.com/community/threa...ne-aware-inbound-rules-etc.44779/page-2#posts
I can't reply on this thread, I do not have enough privileges to do it. I know that no ones cares about one trunk or inbound route, not to mention extension, but when you have 20 entities spread across the world and time zone differences, it's such a time consuming and exhausting to update all of the days in working hours when DST occurs...
Let me just remind you what is the problem...so first you have to delete it all old and the reapply new values, and it's even more fun when you do it in between Australia and US...Australia is always a day ahead (at least when it comes to normal working hours) and you have to configure values within range that always extends to the next day.
That means if some one works from 10 AM - 8 PM AU time and your PBX is set with US PST, you have to enter first values from 2PM-until 12AM and then another set of values from 12AM-2AM)...and imagine if you have 20 inbound routes and 20 sip trunks for each entity...OMG... first you have to click 400 times to delete all of the values and then 400 times to enter new ones, then you have each additional click to confirm deletion and to accept new values which is 240 for delete and 240 for OK, not to mention what you have to do on the keyboard to add these new values as well. So, for 20 Inbound and 20 Sip trunks you need 21 minutes of clicks, providing that click happen within 1 sec each and let's say that you have at least 2 sec for keyboard input of time values...so 1 hour of clicking, keyboard pressing like you are writing a novel or programming except that it's not it's boring and complete waste of someones time.
Hopefully someone will take this into consideration...If you can program this Daylight saving to occur automatically between multiple time zones and adjust working hours accordingly at least give us and option to add multiple working weeks and to save them as preset on Dashboard so that we can use it later on trunks and inbound routes, extensions...etc.
Best Regards,
Slaven.
Not sure if this has been resolved in next iterations of 3CX?
https://www.3cx.com/community/threa...ne-aware-inbound-rules-etc.44779/page-2#posts
I can't reply on this thread, I do not have enough privileges to do it. I know that no ones cares about one trunk or inbound route, not to mention extension, but when you have 20 entities spread across the world and time zone differences, it's such a time consuming and exhausting to update all of the days in working hours when DST occurs...
Let me just remind you what is the problem...so first you have to delete it all old and the reapply new values, and it's even more fun when you do it in between Australia and US...Australia is always a day ahead (at least when it comes to normal working hours) and you have to configure values within range that always extends to the next day.
That means if some one works from 10 AM - 8 PM AU time and your PBX is set with US PST, you have to enter first values from 2PM-until 12AM and then another set of values from 12AM-2AM)...and imagine if you have 20 inbound routes and 20 sip trunks for each entity...OMG... first you have to click 400 times to delete all of the values and then 400 times to enter new ones, then you have each additional click to confirm deletion and to accept new values which is 240 for delete and 240 for OK, not to mention what you have to do on the keyboard to add these new values as well. So, for 20 Inbound and 20 Sip trunks you need 21 minutes of clicks, providing that click happen within 1 sec each and let's say that you have at least 2 sec for keyboard input of time values...so 1 hour of clicking, keyboard pressing like you are writing a novel or programming except that it's not it's boring and complete waste of someones time.
Hopefully someone will take this into consideration...If you can program this Daylight saving to occur automatically between multiple time zones and adjust working hours accordingly at least give us and option to add multiple working weeks and to save them as preset on Dashboard so that we can use it later on trunks and inbound routes, extensions...etc.
Best Regards,
Slaven.
