3CX Music On Hold Seperate For diff extentions

[qaisdev]

Hi,
Is there a possibility of having a diffrent music on hold tune for a specific extention.
I want to give a specific DDI a diffrent hold music.

Thx for the help...

Kinds Regards

Qais

 

[justin]

Not at present I'm afraid.

 

[qaisdev]

Thx for the reply...

So i will have to find another way.
I am planning to put another 3cx server and direct a specific number to this secondary server.
This way i can change the hold music.

Cheers
Qais

 

[darrellchapman]

Is it possible to use multiple Digital Receptionists for music on-hold? Have the music as a greeting and the timeout to forward to another DR which loops back to the first. The question then is how do you get the call out of the loop?

 

[Anonymous]

Is it possible to use multiple Digital Receptionists for music on-hold? Have the music as a greeting and the timeout to forward to another DR which loops back to the first. The question then is how do you get the call out of the loop?

Couldn't you use something like Audacity (http://audacity.sourceforge.net/) to simply merge two or more tracks together?

Thanks,

 

[Anonymous]

Keith,

I think he wants to have (for example) classical music playing when one extension puts someone on hold and pop when another person puts someone on hold I think.

tx
Matt

In that case, this is a feature request and should be posted to that forum.

Thanks,

 

[Thona]

Maybe he is not talking about "Music".

One extension could be a support line, and while waiting you could read instructions to the user what to keep ready. I had that once at a provider. Definitly a more rarely used feature, but a used one nethertheless

 

[francesco]

I'm not in front of a 3cxserver right now, but...is it possible to have different moh for different queues?

matt

yes, is it possible!

 

[francesco]

yes,
you can specify a different music for a different queue.

 

[darrellchapman]

francesco,

Can you provide a link or instructions on how to accomplish this please?

 

[francesco]

on 3cx webgui:
Advanced > Manage > select a queue > Other Options

you can set welcome message and music while waiting for an answer

 

[darrellchapman]

Thanks. You guys are brilliant!

 

[francesco]

I am happy for you :lol: :lol:

 

[qaisdev]

Hi Matt,
Sorry was not in the office for a long time now.I will have a go and will let u know if it works.
Thx fot the help.
Qais