Hello again,
I've successfully setup a 3CX server on my MiniPC and while waiting for voip phones to arrive I thought to myself that I could test it little bit. Therefore I have setup two extensions ( Softphones, 3CX clients ) on Windows 10.
Now when calling from one extension to the other theres no audio at all - the ringtones are working fine, I can hear them.
I've configured firewall on my Mikrotik RB3011 router and successfully run firewall test on 3CX Phone System Management WEB Console - all necessary ports are open.
PBX Deliver audio on those two extensions is disabled by default.
What can cause this problem. I've read a lot of threads but did not found any solution to this problem.
Bitdefender firewall on 3CX clients is turned off.
Below you will find log from one call with no audio.
I've successfully setup a 3CX server on my MiniPC and while waiting for voip phones to arrive I thought to myself that I could test it little bit. Therefore I have setup two extensions ( Softphones, 3CX clients ) on Windows 10.
Now when calling from one extension to the other theres no audio at all - the ringtones are working fine, I can hear them.
I've configured firewall on my Mikrotik RB3011 router and successfully run firewall test on 3CX Phone System Management WEB Console - all necessary ports are open.
PBX Deliver audio on those two extensions is disabled by default.
What can cause this problem. I've read a lot of threads but did not found any solution to this problem.
Bitdefender firewall on 3CX clients is turned off.
Below you will find log from one call with no audio.
Code:
11/23/2016 8:30:01 AM - Leg L:4.2[Extn] is terminated: Cause: BYE from local
11/23/2016 8:30:01 AM - [CM503008]: Call(C:4): Call is terminated
11/23/2016 8:30:01 AM - Leg L:4.1[Extn] is terminated: Cause: BYE from 192.168.0.30:51835
11/23/2016 8:29:50 AM - [CM503007]: Call(C:4): Extn:04 has joined, contact <sip:[email protected]:52484>
11/23/2016 8:29:50 AM - [CM503007]: Call(C:4): Extn:01 has joined, contact <sip:[email protected]:51835>
11/23/2016 8:29:50 AM - L:4.2[Extn] has joined to L:4.1[Extn]
11/23/2016 8:29:47 AM - [CM505001]: Endpoint Extn:04: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 15.0.59381.0] PBX contact: [sip:[email protected]:5060]
11/23/2016 8:29:47 AM - [CM503002]: Call(C:4): Alerting Extn:04 by contact <sip:[email protected]:52484>
11/23/2016 8:29:47 AM - [CM503025]: Call(C:4): Calling T:Extn:04@[Dev:sip:[email protected]:52484;rinstance=0-ba7b32ff8acd4bb5ba3a9eb03a138a0e;ob] for L:4.1[Extn]
11/23/2016 8:29:47 AM - [CM503027]: Call(C:4): From: Extn:01 ("Paweł *****" <sip:[email protected]:5060>) to T:Extn:04@[Dev:sip:[email protected]:52484;rinstance=0-ba7b32ff8acd4bb5ba3a9eb03a138a0e;ob]
11/23/2016 8:29:47 AM - [CM503004]: Call(C:4): Route 1: from L:4.1[Extn] to T:Extn:04@[Dev:sip:[email protected]:52484;rinstance=0-ba7b32ff8acd4bb5ba3a9eb03a138a0e;ob]
11/23/2016 8:29:47 AM - [Flow] No office hours set, office hours assumed
11/23/2016 8:29:47 AM - [Flow] Call(C:4): has built target endpoint: Extn:04 for call from L:4.1[Extn]
11/23/2016 8:29:47 AM - [Flow] Target endpoint for 04 is Extn:04
11/23/2016 8:29:47 AM - [CM503010]: Call(C:4): Making route(s) from Extn:01 to <sip:[email protected]:5060>
11/23/2016 8:29:47 AM - [CM505001]: Endpoint Extn:01: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 15.0.59381.0] PBX contact: [sip:[email protected]:5060]
11/23/2016 8:29:47 AM - [CM500002]: Call(C:4): Info on incoming INVITE from Extn:01:
Invite-IN Recv Req INVITE from 192.168.0.30:52195 tid=Pjdc2b088f373c4665a4d6b7c8f33c4802 Call-ID=831056a6ba9648129c73dbbc8d5ea996:
INVITE sip:[email protected];tag3cx=cedef826cd684a7a86c777f0fa8d1556 SIP/2.0
Via: SIP/2.0/TCP 192.168.0.30:52195;rport=52195;branch=z9hG4bKPjdc2b088f373c4665a4d6b7c8f33c4802;alias
Max-Forwards: 70
Contact: "Paweł ****" <sip:[email protected]:51835;rinstance=0-66016f3add454c8d975fbd1f6b972ffd;ob>
To: <sip:[email protected];tag3cx=cedef826cd684a7a86c777f0fa8d1556>
From: "Paweł ****"<sip:[email protected]>;tag=e44e0fc5764c47cd848b7b7755cf24ee
Call-ID: 831056a6ba9648129c73dbbc8d5ea996
CSeq: 11512 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="01",realm="3CXPhoneSystem",nonce="414d53595835456a38:f3ce3a87391e56fb9c3eb89129967655",uri="sip:[email protected];tag3cx=cedef826cd684a7a86c777f0fa8d1556",response="0be25347c307cde6f36ba3c2347d23ab",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for Windows 15.0.59381.0
Content-Length: 351
v=0
o=- 3688878586 3688878586 IN IP4 192.168.0.30
s=pjmedia
b=AS:84
t=0 0
a=X-nat:0
m=audio 42000 RTP/AVP 0 8 3 96
c=IN IP4 192.168.0.30
b=TIAS:64000
b=AS:84
a=rtcp:42001
a=sendrecv
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
11/23/2016 8:29:47 AM - [CM503001]: Call(C:4): Incoming call from Extn:01 to <sip:[email protected]:5060>
