3CX offline backup question

[garyjduk]

Is there a way of doing an offline 3cx backup as I cannot get into the Management Console? The system is running but I have no access as it gives an error.

I cannot access the console due to SSL Certificate error and need to uninstall and reinstall to sort this out.

I'm running V15.5 but not the SP1 which I see now has this facility.
https://www.3cx.com/docs/backup-restore-command-line/

Thanks
Gary

 

[Saqqara]

Are scheduled backups configured and running ?

Ver 15.5 does not have a command line backup.

Have tried http instead of https, IP address of server not sure if this works but worth a try

 

[garyjduk]

No that won't work as Nginx service won't start due to the SSL Certificate.

 

[Saqqara]

Not sure where the config is stored, probably Nginx so if this is not working then you will have issue doing a manual backup if this was possible

Maybe worth a call to 3cx if you have support

 

[us1]

No that won't work as Nginx service won't start due to the SSL Certificate.

Edit the nginx configuration and comment out the SSL lines. Save and restart nginx.