3cx PBX with NONOH problems

[ikocis]

Hi !
Need help with Voip provider Nonoh only for Out-calls.

here is log (verbose mode)

When i try to make call from Ext 10 to some phone anywhere in Europe with Nonoh voip provider ... only get back call on second line from myself Forwarding: Ext:Ext.10

Outbound rule set to 00 prefix with strip set to 0 (zero)
i have Port/Trunk Status 1000 (Nonoh) green (registered) .... this is maybe problem .. i get registered only when set in settings : Voip providers ... Nonoh ... Advanced ... Registration settings ... Require registration for : "Do not require"

See log ...


17:15:51.319 [CM503003]: Call(2): Call to sip:[email protected] has failed; Cause: 487 Request Cancelled; from IP:10.9.0.210:5060
17:15:51.256 [CM503008]: Call(2): Call is terminated
17:15:51.147 [CM503008]: Call(1): Call is terminated
17:15:47.069 [CM505003]: Provider:[nonoh] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 9.0.15776.0] PBX contact: [sip:[email protected]:5060]
17:15:47.069 [CM503002]: Call(1): Alerting sip:[email protected]:5060
17:15:46.959 [CM505001]: Ext.10: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.5.3] PBX contact: [sip:[email protected]:5060]
17:15:46.959 [CM503002]: Call(2): Alerting sip:[email protected]:5060;transport=udp;user=phone
17:15:46.803 [CM503025]: Call(2): Calling Ext:Ext.10@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
17:15:46.803 [MS210002] C:2.2:Offer provided. Connection(transcoding mode): 10.9.0.1:7006(7007)
17:15:46.772 [CM503005]: Call(2): Forwarding: Ext:Ext.10@[Dev:sip:[email protected]:5060;transport=udp;user=phone]
17:15:46.772 [CM503016]: Call(2): Attempt to reach <sip:[email protected]:5060> failed. Reason: Busy
17:15:46.772 [CM503014]: Call(2): No known route to target: <sip:[email protected]:5060>
17:15:46.772 [CM503010]: Making route(s) to <sip:[email protected]:5060>
17:15:46.772 [MS210000] C:2.1:Offer received. RTP connection: 10.9.0.1:7002(7003)
17:15:46.772 Remote SDP is set for legC:2.1
17:15:46.772 [CM505003]: Provider:[nonoh] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 9.0.15776.0] PBX contact: [sip:[email protected]:5060]
17:15:46.772 [CM503001]: Call(2): Incoming call from djw.hr@(Ln.10000@nonoh) to <sip:[email protected]:5060>
17:15:46.709 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:10
17:15:46.709 Looking for inbound target: called=0038531813770; caller=djw.hr
17:15:46.709 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.9.0.1:5060;branch=z9hG4bK-d8754z-ff3d4c0a9e6c4e1f-1---d8754z-;rport=1176;received=10.9.0.100
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>
From: "1000"<sip:[email protected]:5060>;tag=c6494d41
Call-ID: NjE2YzBkMGQ4NzIyN2FkMDVkZWExNjE2NzUwOGFhYmM.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Supported: replaces
User-Agent: 3CXPhoneSystem 9.0.15776.0
Content-Length: 0
Remote-Party-ID: "1000"<sip:[email protected]:5060>;party=calling

17:15:46.553 [CM503025]: Call(1): Calling VoIPline:0038531813770@(Ln.10000@nonoh)@[Dev:sip:[email protected]:5060]
17:15:46.553 [MS210002] C:1.2:Offer provided. Connection(transcoding mode): 10.9.0.1:7002(7003)
17:15:46.444 [CM503004]: Call(1): Route 1: VoIPline:0038531813770@(Ln.10000@nonoh)@[Dev:sip:[email protected]:5060]
17:15:46.444 [CM503010]: Making route(s) to <sip:[email protected];user=phone>
17:15:46.444 [MS210000] C:1.1:Offer received. RTP connection: 10.9.0.210:5042(5043)
17:15:46.444 Remote SDP is set for legC:1.1
17:15:46.444 [CM505001]: Ext.10: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.5.3] PBX contact: [sip:[email protected]:5060]
17:15:46.444 [CM503001]: Call(1): Incoming call from Ext.10 to <sip:[email protected];user=phone>
17:15:46.428 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.9.0.210:5060;branch=z9hG4bKaf21dd806902ce09
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=udp;user=phone>
To: <sip:[email protected];user=phone>
From: "IVAN KOCIS"<sip:[email protected];user=phone>;tag=4c25962536fdf0fd
Call-ID: [email protected]
CSeq: 6755 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, INFO, SUBSCRIBE, UPDATE, PRACK, MESSAGE
Proxy-Authorization: Digest username="10",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:[email protected];user=phone",nonce="414d535c03561fb233:5807f2b6480680256defa18476bb35e7",response="f0d2234e0df29d4ad6bcd4dde5afbd05"
Supported: replaces, timer, path
User-Agent: Grandstream GXP2000 1.2.5.3
Content-Length: 0
P-Early-Media: Supported

17:15:26.287 [CM504001]: Ext.10: new contact is registered. Contact(s): [sip:[email protected]:5060;transport=udp;user=phone/10]

 

[RichardCrabb1]

Looking at the log it appears that the call is routed back to you from nonoh. This is something to do with them. I suggest you ask them why all calls are coming back to you, rather than being routed.

 

[leejor]

i have Port/Trunk Status 1000 (Nonoh) green (registered) .... this is maybe problem .. i get registered only when set in settings : Voip providers ... Nonoh ... Advanced ... Registration settings ... Require registration for : "Do not require"

What you are doing is forcing calls to go out without registering with your VoIP provider. 3CX says that trunk is registered because you're telling it not to bother, just send out the calls. I would assume that your trunk will need to be registered properly, and you should investigate why that is not happening. The log may give you a clue if you check it right after a re-boot when 3CX attempts a registration, of course you will have to change the settings to require registration.

 

[ikocis]

Thanks for all of your answers ...

I tried to activate registering and then i got this :

00:58:03.803 [CM503020]: Normal call termination. Reason: Not available
00:58:03.803 [CM503016]: Call(123): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Not Registered
00:58:03.803 [CM503016]: Call(123): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Not Registered
00:58:03.803 [CM503017]: Call(123): Target is not registered: VoIPline:0038531813770 dialed on (AnyLine@Nonoh)
00:58:03.803 [CM303003]: There are no available outbound lines on gateway Nonoh at this time.
00:58:03.803 [CM503010]: Making route(s) to <sip:[email protected];user=phone>
00:58:03.803 [MS210000] C:123.1:Offer received. RTP connection: 10.9.0.210:22022(22023)
00:58:03.803 Remote SDP is set for legC:123.1
00:58:03.803 [CM505001]: Ext.10: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.5.3] PBX contact: [sip:[email protected]:5060]
00:58:03.803 [CM503001]: Call(123): Incoming call from Ext.10 to <sip:[email protected];user=phone>
00:58:03.803 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.9.0.210:50906;branch=z9hG4bKf74cf806101d16be
Max-Forwards: 70
Contact: <sip:[email protected]:50906;transport=udp;user=phone>
To: <sip:[email protected];user=phone>
From: "Ivan Kocis"<sip:[email protected];user=phone>;tag=e1ebd97df068de61
Call-ID: [email protected]
CSeq: 61031 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, INFO, SUBSCRIBE, UPDATE, PRACK, MESSAGE
Proxy-Authorization: Digest username="10",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:[email protected];user=phone",nonce="414d535c0357dd8b00:55b1b6faa03dbee454cdd6767a0b18d2",response="59872b886cd616b1e34f5b8174ba620f"
Supported: replaces, timer, path
User-Agent: Grandstream GXP2000 1.2.5.3
Content-Length: 0
P-Early-Media: Supported


I tried everything to register to Nonoh but unsuccesfully.


I have another log with deactivated registering:



00:57:04.616 [CM503020]: Normal call termination. Reason: Forbidden
00:57:04.616 [CM503016]: Call(121): Attempt to reach <sip:[email protected];user=phone> failed. Reason: Forbidden
00:57:04.616 [CM503003]: Call(121): Call to sip:[email protected]:5060 has failed; Cause: 603 Decline; warning: Disabled by Inbound Rule; from IP:77.72.169.134:5060
00:57:04.522 [MS210000] C:122.1:Offer received. RTP connection: 10.9.0.1:7458(7459)
00:57:04.522 Remote SDP is set for legC:122.1
00:57:04.522 [CM503020]: Normal call termination. Reason: Disabled by Inbound Rule
00:57:04.522 [CM503019]: Call(122): Rejected! Line is 'Busy' because number of simultaneous calls per line djw.hr@(Ln.10000@Nonoh) is limited by Administrator
00:57:04.522 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:10
00:57:04.522 Looking for inbound target: called=0038531813770; caller=djw.hr
00:57:04.522 [CM101011]: There's incoming call on the line '1
00:57:04.522 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.9.0.1:5060;branch=z9hG4bK-d8754z-8d731c6c17017c7a-1---d8754z-;rport=5060;received=10.9.0.100
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>
From: "djw.hr"<sip:[email protected]:5060>;tag=c2553f0a
Call-ID: MTE2Y2VkZjUyNDZiMzFiYzE2MjRjMzg4NDVhMjM5MjU.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Supported: replaces
User-Agent: 3CXPhoneSystem 9.0.15776.0
Content-Length: 0
Remote-Party-ID: "djw.hr"<sip:[email protected]:5060>;party=calling

00:57:04.350 [CM503025]: Call(121): Calling VoIPline:0038531813770@(Ln.10000@Nonoh)@[Dev:sip:[email protected]:5060]
00:57:04.272 [MS210002] C:121.2:Offer provided. Connection(transcoding mode): 10.9.0.1:7458(7459)
00:57:04.225 [CM503004]: Call(121): Route 1: VoIPline:0038531813770@(Ln.10000@Nonoh)@[Dev:sip:[email protected]:5060]
00:57:04.225 [CM503010]: Making route(s) to <sip:[email protected];user=phone>
00:57:04.225 [MS210000] C:121.1:Offer received. RTP connection: 10.9.0.210:30326(30327)
00:57:04.225 Remote SDP is set for legC:121.1
00:57:04.225 [CM505001]: Ext.10: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.5.3] PBX contact: [sip:[email protected]:5060]
00:57:04.209 [CM503001]: Call(121): Incoming call from Ext.10 to <sip:[email protected];user=phone>
00:57:04.209 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.9.0.210:50906;branch=z9hG4bK1eee4dc5f5317762
Max-Forwards: 70
Contact: <sip:[email protected]:50906;transport=udp;user=phone>
To: <sip:[email protected];user=phone>
From: "Ivan Kocis"<sip:[email protected];user=phone>;tag=5fcf2bdf22e7c5b0
Call-ID: [email protected]
CSeq: 55442 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, INFO, SUBSCRIBE, UPDATE, PRACK, MESSAGE
Proxy-Authorization: Digest username="10",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:[email protected];user=phone",nonce="414d535c0357dd5019:03357da68cba0cb15f0304dfe3421c7b",response="88e2cc5144d41506d56bb74d24a266a2"
Supported: replaces, timer, path
User-Agent: Grandstream GXP2000 1.2.5.3
Content-Length: 0
P-Early-Media: Supported



Please help ...

Thanks in advance,
Ivan

 

[ikocis]

after some time ... tried again with same settings (Require registration for : In and Out Calls ) and now working from first try .... maybe e-mail to nonoh tech support was solution .........

Here are logs with 2 calls from different ext :

19:36:22.225 [CM503008]: Call(7): Call is terminated
19:36:20.069 Currently active calls - 1: [7]
19:36:08.912 [MS210003] C:7.1:Answer provided. Connection(transcoding mode[unsecure]):10.9.0.1:7024(7025)
19:36:08.912 [MS210001] C:7.2:Answer received. RTP connection[unsecure]: 194.221.62.144:24932(24933)
19:36:08.897 Remote SDP is set for legC:7.2
19:36:08.897 [CM505003]: Provider:[nonoh] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
19:36:08.897 [CM503002]: Call(7): Alerting sip:[email protected]:5060
19:36:08.647 [CM503025]: Call(7): Calling VoIPline:0038531813770@(Ln.10000@nonoh)@[Dev:sip:[email protected]:5060]
19:36:08.647 [MS210002] C:7.2:Offer provided. Connection(transcoding mode): 10.9.0.1:7026(7027)
19:36:08.600 [CM503004]: Call(7): Route 1: VoIPline:0038531813770@(Ln.10000@nonoh)@[Dev:sip:[email protected]:5060]
19:36:08.600 [CM503010]: Making route(s) to <sip:[email protected];user=phone>
19:36:08.600 [MS210000] C:7.1:Offer received. RTP connection: 10.9.0.210:5038(5039)
19:36:08.600 Remote SDP is set for legC:7.1
19:36:08.600 [CM505001]: Ext.10: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.5.3] PBX contact: [sip:[email protected]:5060]
19:36:08.584 [CM503001]: Call(7): Incoming call from Ext.10 to <sip:[email protected];user=phone>
19:36:08.584 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.9.0.210:5060;branch=z9hG4bKb04814f97fe5f59f
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=udp;user=phone>
To: <sip:[email protected];user=phone>
From: "Ivan Kocis"<sip:[email protected];user=phone>;tag=2c2063607a9e1692
Call-ID: [email protected]
CSeq: 295 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, INFO, SUBSCRIBE, UPDATE, PRACK, MESSAGE
Proxy-Authorization: Digest username="10",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:[email protected];user=phone",nonce="414d535c0358e39800:9e5d80fe8f6e854a36a9cafbeed98f9c",response="a83944d8754fc2d72ad16e17637867dc"
Supported: replaces, timer, path
User-Agent: Grandstream GXP2000 1.2.5.3
Content-Length: 0
P-Early-Media: Supported

19:35:48.069 Currently active calls [none]
19:35:16.069 Currently active calls [none]
19:34:44.069 Currently active calls [none]
19:34:42.147 [MS105000] C:6.1: No RTP packets were received:remoteAddr=10.9.0.2:40008,extAddr=0.0.0.0:0,localAddr=10.9.0.1:7020
19:34:41.100 [CM503008]: Call(6): Call is terminated
19:34:17.787 [MS210003] C:6.1:Answer provided. Connection(transcoding mode[unsecure]):10.9.0.1:7020(7021)
19:34:17.787 [MS210001] C:6.2:Answer received. RTP connection[unsecure]: 77.72.168.168:25506(25507)
19:34:17.787 Remote SDP is set for legC:6.2
19:34:17.787 [CM505003]: Provider:[nonoh] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
19:34:17.787 [CM503002]: Call(6): Alerting sip:[email protected]:5060
19:34:17.506 [CM503025]: Call(6): Calling VoIPline:0038531813770@(Ln.10000@nonoh)@[Dev:sip:[email protected]:5060]
19:34:17.506 [MS210002] C:6.2:Offer provided. Connection(transcoding mode): 10.9.0.1:7022(7023)
19:34:17.459 [CM503004]: Call(6): Route 1: VoIPline:0038531813770@(Ln.10000@nonoh)@[Dev:sip:[email protected]:5060]
19:34:17.459 [CM503010]: Making route(s) to <sip:[email protected]:5060>
19:34:17.459 [MS210000] C:6.1:Offer received. RTP connection: 10.9.0.2:40008(40009)
19:34:17.459 Remote SDP is set for legC:6.1
19:34:17.459 [CM505001]: Ext.13: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 5.0.14900.0] PBX contact: [sip:[email protected]:5060]
19:34:17.459 [CM503001]: Call(6): Incoming call from Ext.13 to <sip:[email protected]:5060>
19:34:17.459 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.9.0.2:61721;branch=z9hG4bK-d8754z-562f600dfe07047f-1---d8754z-;rport=61721
Max-Forwards: 70
Contact: <sip:[email protected]:61721;rinstance=a83644782a84fb03>
To: <sip:[email protected]:5060>
From: "13"<sip:[email protected]:5060>;tag=467a660b
Call-ID: NzYzY2MyNmQzNzIxNGY1ZjBkOWMzYjJhNjJiODFjNmU.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Proxy-Authorization: Digest username="13",realm="3CXPhoneSystem",nonce="414d535c0358e32963:7af4aee41f34509613c6166dcf3270ea",uri="sip:[email protected]:5060",response="ebfd254731fd7cf0fb4c296870e78154",algorithm=MD5
Supported: replaces
User-Agent: 3CXPhone 5.0.14900.0
Content-Length: 0