3CX Phone API

[Eli55]

Hello,

On incoming calls, how do we get the information on which queue or phone number the person called?

http://www.3cx.com/blog/docs/3cxphone-for-windows-api/

 

[eagle2]

You can add queue name to caller's name (in Company Phonebook for v.14 or Contacts for v.15 settings), this way you can see which queue was called. You may organize many queues to match all your incoming numbers.