3Cx Phonebook and Cisco

[calberto]

After upgrade to v15, if I select from a Cisco SPA504 phone (latest firmware) the 3cx PhoneBook, i receive a "request failed" message.

Checked the provisoning link in the phone configuration and seem ok.. http: //192.168.10.20:5000/provisioning/random_string/phonebook_cisco.xml

Any suggestion? :cry:

 

[AramS_3CX]

The Cisco PhoneBook provisioning URL need to be the following:
http: //192.168.10.20:5000/provisioning/ ... /cisco_phonebook.xml

Please confirm.

 

[calberto]

Sorry Aram, your URL is correct, I edited the template and now it works... I cannot find any way to edit template in the web interface in v15...

 

[AramS_3CX]

OK

Here are the correct steps to have the up to dated custom templates:
1. Open Management Console and navigate to Settings->Templates page;
2. From drop-down list select the needed template (let say cisco.ph.xml) and press Copy button;
3. Rename the file (let say to custom_yealinkT4x) and press OK.
The new custom template will be saved in "C:\ProgramData\3CX\Instance1\Data\Http\Interface\provisioning\<AuthGenDir>\CustomTemplates\phones" folder.
4. Navigate to that folder, edit the "custom_cisco.ph.xml" file and do all needed modifications;
5. Open Management Console, navigate to Extensions page and edit/add the appropriate extension
6. Go to Phone Provisioning tab and add the new phone;
7. From the "Choose from available models" select the Cisco model which will have the custom template name in the description and press OK;
8. Press OK to save the Extension settings and provision (re-provision) the phone.