3CX Problem After Update V20

Status
Not open for further replies.

Alle CTEC

Silver Partner
Advanced Certified
Joined
Sep 11, 2023
Messages
360
Reaction score
45
I have a 3CX v20 PBX updated from V18. Version 20.0 Update 2 (Build 715 Release) On Premise. After the update I can't configure the voip trunk with certified partner TWT unless using generic voip template, if I use voip provider it goes into unregistered error. I tried to install a clean test V20 and on that I can register the trunk with twt template with the same parameters. Also having trunks with other 3CX PBXs if I change some settings of a trunk on the Master the PBX in question. suddenly all the bridge trunks with other PBXs go into unregistered error if I go to the slaves error trunk 127.0.0.1 port 5080 sip:127.0.0.1:5080;lr) is not reachable, DNS error resolving FQDN, or service is not available. Entering the slaves I move the trunk temporarily on the 5060 it goes up the answer on the 5090 everything goes back to working perfectly.
 
Error With Template TWT Registration at Trunk XXX (TWT 0XXXXXXXXXX) has failed. Destination (sip:77.239.128.7:5060;lr) is not reachable, DNS error resolving FQDN, or service is not available
 
Ensure that IP isn’t in the 3CX blacklist. (I set the provider as an allow entry)
 
If I configure the trunk with the same parameters but using the "voip generic" template everything works, the IP address is the same, if I use the TWT template it returns the error above.
 
Status
Not open for further replies.

Forum statistics

Threads
111,954
Messages
589,922
Members
164,852
Latest member
priya